Hotel Schweizerhof

Bahnhofstrasse 5 | Zermatt, VS 3920  [SEE MAP]Zermatt, VS  [SEE ADDRESS]

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Guest Reviews

Tripadvisor Traveler Rating 5

Amazing Design and Super Concierge

Mar 24th, 2020

We stayed in Schiweizerhof for 2 nights and the location is so convenient, just 1min walk from the shuttle train station, alittle stroll to a bus that takes you straight to Sunngega funicular, which is also just outside the Gonergrat train station that takes you right up to see the Matterhorn. Our room was the small cozy room, just enough for 2 people. The design and comfort of the place was amazing. We were given generous quantity of Toblerone by room service and the room also came with a Dyson hair dryer + nespresso machine, very nice to have when you admire the mountains at the balcony that comes with the room. I would like to make a special shout out to receptionist Philip and concierge Nuno who actually helped me get my humble but sentimental hat to me in Singapore. I really appreciate their patience and reassurance over quite a number of concerned emails from me. OUTSTANDING SERVICE. Lastly, great breakfast, they even have a dedicated section for people who are vegan. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 4

Luxury, Cozy and expected

Mar 20th, 2020

We took Zermatt as our second stopover for honeymoon, when we checked in, they decorated the bed with sink rose petals, which does’t surprise me, I would prefer to have a champagne or a wine. That’s why I don’t feel any extraordinary service, the breakfast comes with many variety of food, the waitress there are friendly and welcoming, and busy, it seemed a bit under staffed. The decoration of the room is cozy and comfy, it also comes with a large balcony, lobby stuffs are welcoming. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 1

RAT in the room

Mar 12th, 2020

BEWARE Stayed over New Years and halfway through our trip my girlfriend found a rat had been going through her room - she left some food in her bag and apparently they were in the hotel! I thought it was a nice hotel but the manager didn't give us a refund and wouldn't move our room. Absolutely appalled by the service here and hospitality - would not stay again! How gross is this!!! TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

A real gem in an excellent location in Zermatt

Mar 2nd, 2020

Great hotel right by the railway station and Gornegrat Bahn with nice, clean rooms, spa area, gym and a good selection of restaurants with excellent food. Friendly, attentive staff everywhere in the hotel, very good breakfast and good locker room for skis TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

The coolest hotel in the Alps?

Feb 22nd, 2020

We’re just back from a week with the family at the recently-renovated Hotel Schweizerhof in Zermatt. This must be the coolest hotel in the Alps, and yet still really child friendly. The service was great (the maitre d’s deserve a special mention), the rooms are very well appointed, the boot room and pool/spa are great, but the main event is the bar and restaurant(s). There are DJs in the evenings (not too intrusive though, crafting a perfect vibe) and a range of wines to challenge the best. La Muña was delicious. The classiest hotel in the classiest resort. Can’t wait to go back. TRIPADVISOR.COM USER 

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