Hotel Seattle

315 Seneca St | Seattle, WA 98101-2999  [SEE MAP]Seattle, WA  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 1

Worst hotel experience ever

Apr 3rd, 2019

How could I forget to write a review? During my stay, not only was there mold and health concerns with the room, bathroom, elevator and lobby, but there was a massive piece of ceiling tile that fell on my head in the bathroom, injuring me and knocking me down. I brought the massive piece down in the morning to the front desk and advised what had happened and they didn't even apologize or care. They got mad at me for bringing the piece down to show them! This is unacceptable. I have emailed, called, contacted the BBB and Transient Accommodations to even get a proper apology - not just an eye roll from the manager, and compensation as I had to cancel the rest of my trip to the states and return home due to a headache from the hit on the head. They should fix the bathroom and have a building, property & health inspection in all rooms, as this hotel isn't even safe for the public. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

Poor..Very Poor Management

Apr 1st, 2019

hotels.com booking in March 2019 for June 26-28th stay canceled. Management refused to refund even though this was canceled within 24hours. Refused to answer my repeated phone call and hotels.com states that there is nothing that can do. So out 300 dollars and have no room either. No offer for another reservation or to reinstate. P-poor from both hotels.com and the Seattle Hotel TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

Horrible

Jan 15th, 2019

My son and I stayed here in late December, only for 1 night thank god, it was freezing cold and when I asked about how to put the heat on the man at the reception told me it was on a timer but couldn’t tell me the time it would come on, eventually came on about 10 o’clock at night!! The room smelt bad and I wouldn’t dare walk on the carpet without my shoes on not knowing what I would catch, the bedding used was old and gross and unsure if it had been changed recently. The hotel Cost wasn’t even that cheap there are much better places to stay for less Money TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

You get what you pay for.

Dec 26th, 2018

We stayed for two nights in June 2018. After reading past reviews I was really worried about what we'd find. After an early morning train ride down from Vancouver, we were able to leave our suitcases in the office before our check in time, which was handy and allowed us to go exploring beautiful Seattle! When we returned around 5pm we were told we'd have to wait a bit longer as there was a water issue. This was resolved quickly and we took the elevator up to our room. It was better then expected. Dated yes, questionable electrics yes, thin walls yes. But overall perfectly fine. We were only there to shower and sleep, so it suited us. Location wise it's brilliant. Right next to a Starbucks, close to the train station which made it easy to get to the ball park. A couple of blocks walk to the waterfront and not too far to the Monorail station to visit the Space Needle precinct. Although some updating would be nice, it would increase the price, making it difficult to get reasonably priced accommodation in a prime location. Overall, a pleasant stay. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

STILL WAITING FOR REFUND 7 MONTHS LATER!!!

Oct 22nd, 2018

Arrived at the hotel just after the check in time. The chap on the desk- Lorn (unsure of spelling) said the room wasn't ready and he couldn't tell us when it would be available. We asked to be refunded and had to get a bus back to Canada to our apartment as everywhere else we tried was fully booked. We never received a refund from the hotel. When we contacted the booking agent- lastminute.com - they told us to take it up with the hotel itself. When we phoned the hotel, the same chap at reception just hung up on us after being rude. Hotel Seattle- WILL WE EVER RECEIVE OUR REFUND? TRIPADVISOR.COM USER