Hotel Sorella CITYCENTRE

First week in Houston

Jan 18th, 2020

Really liked this property along with the location at City Centre. We arrived late on a Sunday for the week and was greeted warmly by Sophie Akers. Her presence at the front desk every night after a long day was most welcome and she shines as an example of superior customer service. Not as impressed with the restaurant, but in the bar I received a friendly greeting and excellent service from Mike M and met some other guests enjoying some down time. A definite repeat visit is scheduled, just need enough notice as they do sell out. TRIPADVISOR.COM USER 

Great experience every time

Jan 18th, 2020

I stay at The Moran every other week for business. I highly recommend this hotel for business or pleasure. The hotel is spotless and their employees are above and beyond helpful, courteous and very professional. I have been staying at this hotel for years (it was previously Hotel Sorella) during my recent stay the Assistant Manager Sophie Akers was extremely helpful in making sure my accommodations were exceptional. This was not my first experience with Sophie. I met her a few months ago when she also made sure my stay was up to my expectations. Rafael in the Valet department is also so friendly. He knows me by my name and greets me during each stay with a warm smile. I’ve also brought my young son with me and he also loved the hotel and the surrounding area. There are a lot of great restaurants and shops within walking distance. You will not be disappointed at The Moran. TRIPADVISOR.COM USER 

Staff Retreat

Jan 13th, 2020

We kicked off the new year with a staff planning trip. Five couple in two of the penthouse suites. Everything was extraordinary. Sophie Akers was knowledgeable and incredibly kind and responsive. Amenities are great. Lots of restaurants. Overall fantastic experience! TRIPADVISOR.COM USER 

Spectacular stay

Jan 11th, 2020

I got a room for my husband and I to get away and have a romantic night. The room was very clean, hotel is in a convenient area, staff was great! Had a room view to city centre looked beautiful at night. It’s definitely worth the price. I would recommend staying here to anyone you won’t be disappointed. Check out was fast and easy. TRIPADVISOR.COM USER 

NEW OWNER, BUT NOT MUCH CHANGED

Jan 4th, 2020

Admittedly the new owners are trying to transition in their management, so it is premature for anyone to make a pronouncement on it quite yet. Some staff and things remianed the same, some did not, I'm hoping they get their act together quickly. TRIPADVISOR.COM USER