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SOPHIE IS THE BEST!
Aug 18th, 2020
Even though we knew that most the amenities were closed we still needed a hotel close to my Houston based family. We picked The Moran because of location and Sophie made the stay even better. She went out of her way to make me and my family feel welcome. She gave my kiddos fun snacks and asked if we need anything at all. The room was great and the little touches of home made our stay perfect. Thank you Sophie and I look forward to the next time we are in town. TRIPADVISOR.COM USER
Beautiful hotel with spectacular staff
Aug 17th, 2020
Despite limited amenities due to the pandemic, The Moran delivers! Sophie Akers went above and beyond the call of duty to make sure we had everything we needed for a delightful stay. Thank you, Sophie! Although Radio Milano (the hotel restaurant) and Fireside Bar were closed, most of other City Center restaurants and shops were open. We had a nice meal at the Yard House next door. The pool was also closed due to COVID; we'll come back to enjoy it another time. TRIPADVISOR.COM USER
A mini gate away
Aug 2nd, 2020
Had an amazing experience with Sophie Akers, she is phenomenal, She went above and beyond to meet our expectations. Moran Hotel in City Centre has become one of our favorite place for a mini gate away. TRIPADVISOR.COM USER
PERFECT HOTEL STAY!!!
May 3rd, 2020
Literally the perfect hotel stay! HIGHLY RECOMMEND! My wife surprised me by taking me and our daughter here for a “end of quarantine” night... and it was INCREDIBLE. Aurora was the BEST hotel staff member ever, and helped us with every need we had. It would not have been the same without her and the rest of the staff. She made the experience great!! The stay was peaceful, relaxing and super luxurious. Highly recommend for families or couples - what a bright light in the middle of a dark time. 10 out of 5 stars!! TRIPADVISOR.COM USER
Front Desk Services
Apr 27th, 2020
I recently visited The Moran Hotel for mostly business but also some leisure time as well. Even before I checked in I had a little trouble trying to figure out where to park and called the hotel. Aurora was the BEST!!!!! She helped me find my way to where I needed to park and how to get to the front desk. There was some minor details I wasnt aware of when booking the stay but she took care of them and what could have been a problem for me no longer was. I requested a mini fridge for the room and I wasnt aware the room didnt have one, but Aurora came to the rescue once again. I cant emphasize enough how hospitable she was and made me not only feel special but very comfortable. I needed a few extra amenities for my room and she never hesitated to assist me with that and always had a smile when doing so. You could really tell that she genuinely cared about the guests at this hotel. I can truly say I will be coming back for sure, no doubt about it!!!! Thanks Aurora!!!! TRIPADVISOR.COM USER
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