Hotel & Spa Hacienda de Cortes

Plaza Kennedy No. 90 Col. Atlacomulco | Jiutepec 62560  [SEE MAP]Jiutepec  [SEE ADDRESS]
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Guest Reviews

Tripadvisor Traveler Rating 3

Amazing historical place ... oldish rooms

Jan 6th, 2020

This hotel is located in amazing historical place, very nice to visit and enjoy a good meal (you can dine at the restaurant even if you are not staying at the hotel). There are no attractions in the close area ... 20' from Cuernavaca and 15' from other dining options at shopping malls. There is a convenience store (Oxxo) and a Pharmacy at walking distance. I would avoid leaving the hotel at night, but maybe just my perception. Restaurant was good, though not cheap. Breakfast included cold and hot food, good variety specially on weekends (mexican food, no bacon, scrambled eggs type). They gave us a bunch of paper coupons for breakfast, spa, welcome cocktail .. easy to lose. The pool is good size, with two jacuzzis but bit constrained in space and shadowy. You can order snacks / meals at the pool. Gardens are nice, not extensive but nice for a walk or just sit down and rest (a few more sitting areas would be nice). Suites have a little patio on the front, which was very nice. Also nice spa and very attentive personnel. Inside the rooms, however ... different story. There are two areas, one is newer with standard double bed rooms in a separate building. The suites are in a different area, more integrated to the site, all different, probably part of the original building. I booked two standard rooms and was "upgraded" to Jr Suites (#6 and #24). I am not sure this worked in my favor: - Different from my expectations, the rooms / furniture / bathrooms were oldish, not antique .. not very charming - "Double" beds were full size, small for a double bed ... and in time for mattress / pillows renewal - Not enough plugs. In room #6 there was only one plug close to the bed. And wifi was weak in some areas (including inside the room) - Some rooms (including #6) have no roof in the bathroom ... bit awkward - There were not hooks for the hand towel .. had to leave it on the countertop - Rooms had a skylight in the roof .. nice, but lots of direct light since early in the morning - There were some bugs, couple of small lizards and we could even hear a bat in the room (this is not uncommon in these old estate type hotels so did not came as a surprise ... except for the bat, but that was probably bad luck) - Mornings were noisy .. part of that was because of the surroundings, part because of the cleaning outside the rooms - In room #6, water spilled out of the shower and bathroom in general was small. Shower on room #24 was larger and with good space to place things - Room keys were the old type that get "demagnetized" near your cell phone I did not check the newer rooms, so cannot tell about these, hopefully better. Other thing you should be aware of is that hotels in the area, at least this one, usually host weddings / family events during weekends. I stayed during year end, but I would guess that this might be common during the year as well. During these events, you should expect more noise and limited access to some areas of the hotel .. and sort of "second class guest" feeling. In general, we did not have an unpleasant stay, but these are facts you probably want to check before booking. Probably with little more attention to details these could be a great hotel. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Authentic Hacienda feeling; excellent food

Dec 11th, 2019

We have been fairly regular customers over the past 40 years; friends have stayed there. Truly authentic atmosphere and architecture. A true "treasure of Mexico". We went there this time for lunch, and we were surprised at the variety and authentic dishes: different traditional Mexican dishes, with a twist; at very reasonable prices. Truly recommendable! TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Hacienda de Cortez,, Cuernavaca, Mexico, 11/2019

Nov 18th, 2019

went there for dinner, was an old sugar factory from the 17th century, very interesting place with huge local trees being part of the building and one door is going through the roots of a huge tree, has aslo a hotel and spa, nicely preserved park like relax areas, opportunity to eat inside or outside, food was very good, but gladly no big portions, really nice TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 4

Lovely stay

May 10th, 2019

Was a little worried when we arrived by Uber from Mex City. Good place to stay put. We didn’t leave for 3 days but it was a great opportunity to relax, eat good food. Didn’t eat anything raw or ice. Jr suites and suites def have more ambience than the rooms. And the double beds are pretty small!! TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 4

Very relaxing place

May 7th, 2019

The Hotel is very well looked after, the pool area is perfect for children. Breakfast was very good. Lunch and dinner not really appealing, since most of the menu had mostly typical Mexican dishes and if you are not into it..... you won't find it interesting. TRIPADVISOR.COM USER 

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