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at the Hotel Valencia Riverwalk
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Nov 22nd, 2020
We booked for the Tango in the Courtyard offer for my husband's birthday and it was very nice. The room was very clean, quiet, and comfortable. The cheese tray with the Malbec wine was delicious and enjoyable while watching the dancers. Afterwards we went to the bar and had a couple of drinks in the terrace which was very relaxing. I would definitely suggest this to my friends! TRIPADVISOR.COM USER
Beautiful, but loud
Nov 16th, 2020
We arrived early and the hotel graciously allowed us to check in without a wait. We had a king room with a balcony. The room was beautiful, as is the rest of the hotel. The drawback to this hotel is that it is extremely loud. We had to use a white noise machine on our phone in order to mask the noise in order to sleep. The street below was a non-stop parade of bass bumping cars, and our next door neighbors stayed on their balcony yelling and laughing until around 1:00AM. There was also multiple people in the hallway until extremely late at night. If you are looking for a quiet hotel, or a family hotel, I would probably choose another. If you want a nice place that is a nonstop party, this is it. While it was beautiful and the service was great, we will definitely stay somewhere else on our next visit to town. TRIPADVISOR.COM USER
Tantilizing Tango + Superb Service
Oct 19th, 2020
As a San Antonio local and tourism professional, I have visited and been a guest at most of the hotels in downtown San Antonio. The Hotel Valencia is by far one of the most exceptional properties to stay at, and my most recent experience surpassed my highest expectations. My husband and I decided to celebrate my birthday with a socially-distanced, culturally-elevated night at the Valencia to watch their new Tango in the Courtyard program. The dancers were amazingly talented, and each private balcony provided an excellent view of the show. Paired with a bottle of Malbec wine, a cheese plate and a single red rose, it was an unforgettable evening that I would highly recommend to friends and family! Congratulations Team Valencia on an incomparable evening and thank you for your kind attentions to make my birthday a spectacular event--we will be back for Spanish guitar in the lobby in the coming weeks! TRIPADVISOR.COM USER
Check in was a mess with unfriendly staff
Oct 5th, 2020
I would like to say I have stayed here before and really enjoyed my stay. So much so, that I decided to come here during my engagement party to make sure this was the right hotel for our wedding. HOWEVER, I will now move into our current experience. I book through expedia for all of my stays because a am Vip member through the company. Hotel Valencia is part of the Expedia VIP hotel list... however on this stay they did not honor their VIP amenities. Sarah at the front desk was very unaccommodating and insulting when we were trying to get our keys and our amenities that I have had there before. Sarah then tried to prove me wrong in front of our bridal party by searching for my previous stay, and say that she was refusing to email me that they were not VIP with Expedia, etc. Check in was a mess and took over 40 min. We were going to do our wedding block here but have since changed our mind. Sarah was the deciding factor in that matter. I will be connecting with Expedia to notify them that Valencia is not a VIP hotel. TRIPADVISOR.COM USER
Like a Resot
Sep 14th, 2020
Hubs and I went there for a quick weekend getaway. We purchased the Tango and Wine package. It was absolutely perfect. The atmosphere was like a Mexican Resort that we love. The feel was perfect. Beautiful rooms, excellent choice of mini bar. All employees were very professional. Sara was a great help. TRIPADVISOR.COM USER
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