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at the Hotel Vecchio Borgo
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Poor service, not recommended
Sep 18th, 2020
Room to small for two people where you can barely move and not well cleaned, the location is close to the main attractions but in a street full of rubbish. The service is absolutely awful. At around 7 am in the morning someone came into our room. It was the hotel maid who for some reason was about to clean our room while we were sleeping. She immediately left the room when she realised we were there. Unfortunately she decided to clean the room next to ours, making loud noises and slamming doors and windows, which prevented us from sleeping. What's worse is that at some point she started arguing with his colleagues, screaming with no concern for the guest. I had to go out and ask them to stop, but they kept talking and making noise. Very unique bad experience, I wouldn’t recommend. TRIPADVISOR.COM USER
Jan 26th, 2020
Where to start it says 4star obviously Italy has a different rating very very noisy outside woken up a couple of times at silly hours fridge was more like a heater said it would be fixed following day but wasn't and the shower was probably the smallest I've ever used nice Square handles on the inside which dig in quite nicely TRIPADVISOR.COM USER
A good 3* hotel at a terrible part of the city
Jan 22nd, 2020
Our room looked exactly the same as on the pictures, the breakfast was good, although it was a shame, that in Italy a hotel makes that kind of watery coffe (swill), which didn't looked like real coffe nor tasted like that. The sheets were clean but we needed the thermo blankets which were definintely not clean (they smelled). The bathroom was large, but the shower cabin was so small, that my fiancé could't fit in. Otherwise the staff was kind and helpful they gave us another room with a spacios shower cabin. It would be nice if there would be a kettle in the room to make a tea or coffe. BUT if you choose this hotel, take it into account that on Friday and Saturday there's party time around the building which makes impossible to sleep from 10PM till 2:30AM and the streets which lead to the hotel are messy and smell from p*ss and sh*t and next to the hotel there begins the slum part of the city. The hotel writes that they have soundproof windows and walls but take my word: next to a pub and and a roaring street music the windows and the walls mean zero. So from Sunday to Friday I recommend the hotel (despite the location) because its a good deal, but if you want to relax, don't come here on the weekend. TRIPADVISOR.COM USER
Nightmare at **** hotel
Jan 18th, 2020
Room was nice. Bathroom clean and modern. Staff were very very helpful and friendly. But... we were here friday and saturday. These days are horroristic in this area. In front of the hotel from 4 cars come a different loud music. In 4th floor the Windows are nearly to break. The windows are not sound proof. And finally the policeman the end of 112 line doesnt speak English. And the hotel staff said that the police cannot do nothing because of the law. So this place is a bad joke!!! I DON’T RECOMMEND FROM FRIDAY TILL SUNDAY IF YOU WANT TO SLEEP AT NIGHT AFTER A LONG DAY!!! TRIPADVISOR.COM USER
Just don’t stay here
Sep 14th, 2019
This is a tired dirty hotel in a tired dirty part of town. I was booked in as part of a tour or I would have backed out the door pronto. I echo the disparaging comments from other reviewers. It is noisy and unclean. The elevator doesn’t work. The staff are friendly and wish to be helpful but seemingly lack the resources to fix, clean or attend to the basics of hostelry. TRIPADVISOR.COM USER
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