Hotel ZaZa Dallas

2332 Leonard St | Dallas, TX 75201-2020  [SEE MAP]Dallas, TX  [SEE ADDRESS]

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Guest Reviews

TripAdvisor Traveler Rating 5


Jun 16th, 2019

The entire staff at Hotel ZaZa was very customer focused. Also, we thought the food and drinks were high quality. This was the first time there for me and my wife, and I certainly hope to be fortunate enough to stay there again. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

You should stay here!

Jun 10th, 2019

This hotel blew us away, we stayed in the African Suite which was amazing, the service was second to none and all the little extras made our stay wonderful. What topped it off was the complimentary Rose’ on our last day before we headed to the airport; perfect timing. We took the town car service into town and enjoyed some ice cold lemonade after a long day exploring the city. Both complimentary. The only thing is the breakfast is quite ordinary. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Has the potential to be a great hotel but doesn't quite reach the mark.

Jun 10th, 2019

My husband and I stayed at this hotel during the weekend of June 8th. I will start at the beginning and with the positive. Valet service is very good. We were greeted with water and a friendly smile. Front desk checkin process went well. Front desk staff was friendly and accomodatng as we were able to check in to our room at 3:00 p.m. instead of having to wait until the usual check in time of 4:00 p.m. We were also upgraded to a larger King room on the top floor. Having received an upgrade, my husband and I were expecting a great room. However; we received quite the opposite. Location was right off of the elevator, which was fine. We did not experience any noise disruptions throughout the day or evening. The room though was anything but fabulous. A pet urine odor was evident as soon as we walked in the door. There had been an air purifier placed in the room previously so I suspect the staff were well aware of the odor. Honestly, everything from the furniture, carpet, curtains and general decor was very outdated and in need of renovation. The bed was comforable though and we did have a good night's sleep. Pool area was small but fun and lively. I suspect that they have an open door policy to the public at the pool as there seemed to be multiple people that were not actually staying at the hotel. This is unfortunate since they are taking valuable space away from paying hotel quests. We visited the bar and Saturday night pool party which is definitely open to the public with lively music and cocktails. We enjoyed our time in both areas. All in all, it was an average stay with an above average price. I may consider staying again if they remodel the rooms. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

The Most Hospitable & Accommodating Hotel I’ve Ever Stayed At

Jun 4th, 2019

I was already charmed with the fun, eclectic decor & proximity to dozens of great restaurants; but I really fell in love with this place when the courteous and friendly staff went above and beyond to rectify a minor issue we had with our room. I have never had a complaint addressed with such speed and enthusiasm. Everyone on the staff who dealt with me was amazing; from the front desk to the wait staff and bar staff at Dragonfly, it’s like they all bent over backwards to make sure our stay was the best it could be. If you’re looking for a great place to stay in the Uptown Dallas area, I can’t imagine a better place than Zaza! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Anniversary stay.. TOP NOTCH SERVICE!!

Jun 2nd, 2019

Our stays at Hotel Zaza are truly magical. We feel transported into a space of peace and tranquility as soon as we pull onto their beautiful circular drive. The scenery, the art, the sculpture have been maticulously curated and enhance the experience. Never once have we been to a place like this. Carolina is the Manager and LOVES her job, and it shows.. she makes you feel beautiful somehow without saying anything, she makes you feel loved and welcome, and most of all makes sure that your stay is nothing less than amazing. Mediocre is NOT in her vocabulary. We consider Zaza our home away from home and would not consider staying anywhere else when staying in Dallas. We have come twice in one week, just because of how they make us feel. The pricing is more than fair for the experience and and service received.. We love the sweet amenities they send when we are celebrating an occasion, Anniversary and now Birthday, twice have we stayed in ONE WEEK! We just can’t stay away for long. Can’t wait to come back again, because yes, They Do Love Ya Here At Zaza! TRIPADVISOR.COM USER