Hotel ZaZa Houston Memorial City

9787 Katy Freeway | Houston, TX  [SEE MAP]Houston, TX  [SEE ADDRESS]

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at the Hotel ZaZa Houston Memorial City

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Guest Reviews

TripAdvisor Traveler Rating 5

Great Spaces, Great Spa, Gaga for ZaZa

Dec 1st, 2019

I have been staying at the ZaZa for my staycations since it opened. Even more than a year later, the furniture and surfaces are fresh and have not been used thousands of times yet. The spa is top-notch with a great suite of services and service providers. There is no coffee or tea in the rooms but the butler pantry in the morning is fully stocked with yummy coffee, a variety of teas, and biscoff cookies (there is even almond milk.) Gym is small but connected (TechnoGym). It has a cable machine and core wall. Lobby has a ping-pong table, fire place area, and amenities in the early evening. Shuttle is convenient if you want to do some shopping or run a quick errand. WARNING: There is only valet parking. Good stuff: *Fan in the bathroom actually works so you don’t come out with a steam filled mirror *Bed is super comfy with some kind of memory foam pillow top (not too soft and just the right firmness) *TVs are the latest LGs with a crisp picture (no Samsung or Sony but really good for. Hotel TV) *Robes and slippers are super soft inside Areas for Improvement: * A smart system for the TVs to allow streaming or casting. * Self-parking option Other advice: * Best view to ask for: pool view or downtown. If you are in a corner king pool view with downtown is the best of both worlds. Otherwise your view will be memorial city mall or spring branch (trees and stores) * If you want a lot of light in your room don’t get the corner king balcony because the “living room” doesn’t have windows. But, that is perfect if you want to take naps on the couch in the middle of the day or watch movies during the day. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Almost perfect

Nov 26th, 2019

We stayed at the Zaza for one night in a double king room. I’ve never seen this size accommodation before in any hotel, but it worked well for our needs with two small kids. My only real complaint is with the lighting in the room being too dark. It seems to be the trend in upscale properties. More moody than practical. There is only one bedside table between the beds so I had to put my phone and glasses on the floor. Also a real bath rug would be so nice, in stead of the tiny mat/ towel that slides all over the floor. What a hazard. We had breakfast in the restaurant and found the staff very helpful and accommodating with the children’s needs. I would stay again. Thanks Zaza! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5


Nov 11th, 2019

We stayed here for our anniversary. This Hotel Za Za exceeded our expectations. From the time we walked through the door it was exceptional. This Hotel takes the time to make sure that their guests are experiencing a wonderful stay. If you are planning to stay here, you want be disappointed in fact you will be planning your next stay before you even check out. Thanks again Hotel Za Za and staff for such a magnificent stay!!!! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Large Rooms and Friendly Service

Nov 6th, 2019

A modern hotel which still feels fresh. I was impressed by the super friendly check-in experience and the large spacious rooms. The restaurant was really good - nice food and again good service. The design of the hotel was cool and they had nice touches such as morning tea/coffee on each floor and Lindt chocolates before bed. The only downside of the hotel was the view which was of a highway. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Romantic stay

Nov 5th, 2019

King balcony suite was spacious and clean. We had a very comfortable stay. Loved the bathroom and shower as well. Room service was excellent and prompt. Staff was attentive and professional. Would stay again. TRIPADVISOR.COM USER 

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