Hotel de Bourgtheroulde, Autograph Collection

15 Place de la Pucelle | Rouen, Seine-Maritime 76000  [SEE MAP]Rouen, Seine-Maritime  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 5

One of our best stays

Jul 23rd, 2019

First time at this hotel. Simoly cannoy say enough about the staff...all of them were first class. We had a great room, not the best view but excellent just the same. We travelled as a family and they eere so accomodating. Grwst pool and dpa as well. Front desk and valet were exceptional. Lots of restaurants and much to do wighin wslking distance. Great hertiage property. We were there during L'Armada and the hotel was busy but still quiet in our room. Overall amazing place! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Old & New = Perfection

Jul 22nd, 2019

Beautiful Boutique Hotel in center of Rouen, in the heart of the ancient area of Rouen. Perfect for walking the old town or strolling to the river for a long walk of jog. Hotel staff were courteous and made it seem more like you were staying with family than a commercial hotel. The room was spacious with a very comfortable bed and ample chairs. Bed was extremely comfortable with luxury linens and firm pillows. Bath was nice with deep bath and separate shower, while toilet was in separate small room. Valet parking is very good... there was a bit of damage on my rental car, and the manager came forward to accept responsibility without the slightest hesitation. I will definitely be back and recommend this hotel to anyone visiting the area. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

nice hotel in center of town, beware no soundproofing from outside windows.

Jul 16th, 2019

great property, nicely renovated into a Marriott property. Do not use Waze or Google maps addresses to get there, call the reception and ask the name of the square next door where you can leave your car with Valet. We had a large and comfortable room, second floor (room 117), facing the square where many performances take place. the one thing I will say, which is very strange for a 5* hotel is that the windows are not soundproofed (no Double vitrage) and whenever someone speaks loudly on the square (let alone sing or perform) you hear it in the room as if you were there !! Not sure if soundproofing in not an option there, but that makes sleeping in very hard. Everything else in the room is great. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Very grand Amazing hotel!

Jul 15th, 2019

Hotel was stunning inside and out. Service was on point. Stored and car with bikes on top in secure area for a fee, however we had to remove bikes to get in gateway and hotel drive car in as the entrance is narrow! Room was spacious and beautiful. Location is excellent easy walking distance to all tourist areas. Did not eat here so can not comment on restaurant or breakfast. Like other clients, we also found it a difficult place to locate!! Allow a little extra time to drive round a couple of times!! We found using google maps on our phone in the end the best help! As you approach the hotel it is necessary for one person to get out and then get staff to come out and lower the barrier in the street. Definitely stay here again! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Beautiful, historic hotel with very modern updates

Jul 7th, 2019

This hotel is a great combination of historic building and modern decor. The main building is a beautiful historic landmark with great stonework. The inside is fully modern with great design touches throughout. The rooms and bathrooms are very large and comfortable. this service is very warm and the breakfast buffet is very generous. It is within walking distance of all major attractions right in the center of the old town. TRIPADVISOR.COM USER 

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