Hotel de Castiglione

40 rue du Faubourg Saint-Honoré | Paris, Paris 75008  [SEE MAP]Paris, Paris  [SEE ADDRESS]
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Courtesy of Hotel de Castiglione

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Guest Reviews

TripAdvisor Traveler Rating 4

reasonable hotel

Feb 16th, 2020

this little place is 2 blocks from the Plais de la Concorde. It is very sweet but there are few amenities so you have to deal with that. And the main person at the front desk does not speak much English. BUT it is clean and they treat you well and the price is right. Great location--easy to get to the Louvre and other museums by walking. You just have to overlook some of the down side. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Third visit and potentially the last

Feb 15th, 2020

We have used this hotel due to its close location to meetings were attending in Paris. Since our first visit in 2017 there has been constant building works going on. Whilst these only occur during working hours it’s still not right to,have to pay the high prices for a room in the hotel to have it shake and be constantly subject to drilling during daylight. The staff were pleasant though we felt they were punch drunk of dealing with the complaints. On the upside breakfast has improved! The rooms are dated and in need of a refurb. One of our rooms even didn’t have a shower curtain and led to the bathroom floor being a swimming pool. It’s all about location with this hotel and that’s it in a nutshell. Might look further a field next tie we need to visit the area. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

Lack of professionalism

Feb 3rd, 2020

Have to admit that I booked the hotel without checking on TripAdvisor! Huge mistake! The booking was made on January 2nd 2020. Received a confirmation but noticed that no money was removed from my account. Called them to ask them about the procedure and they said that they would deal with my booking in due time. Yesterday evening, Sunday 2/2/2020 I received an e-mail mentioning that they couldn’t withdraw the deposit from my account because my card was not valid and my booking would be canceled unless I get in touch with them within 24 hours. Today I transferred money in my account and asked them to cash the sum, only to be told rudely that my booking was canceled! 6 hours before the end of the 24 hours time limit they gave me. I sent an email protesting which was left unanswered! Then I checked TripAdvisor and read the reports about the disaster this hotel is! I feel so relieved that I was spared the experience of staying at this dilapidated hotel. I promise never to book again without checking first with TripAdvisor! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 2

2 nights for Business trip

Jan 18th, 2020

Incredibly old, worn out rooms, doors with peeling paint, carpets rolling up from usage. Shower gel of own in house brand has a strong smell. Furniture and style is not worth mentioning. A place with no soul and low standard. Reception is obviously repainted but white and minimalist. Forgot my adapter for an English plug, there was no adapter in house and no effort made to sort the problem. Overall the only thing which deserves a star is the location. Disappointing from A to Z TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 2

Bang average

Dec 5th, 2019

Ultimately the bed was comfortable which is a positive. The shower was cold which was not good. The breakfast is average but a good selection. It is very noisy around here so light sleepers might struggle. Decor is tired. Wifi reliability is awful which on any trip other than business one might be ok but for this visit it was very unhelpful. Interesting that no Christmas decorations up in December which can hide a multitude of things and bring seasonal jollity. When set against the cost of the stay this place is not worth the money. Would not go back. To finish on a positive, if you want to be located near lots and lots of designer shops then this is a good location. TRIPADVISOR.COM USER 

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