Hotel des Galeries

Great location, great breakfast, beautiful with some design flaws, housekeeping needs training

Oct 20th, 2019

The location is great, within the Galeries Royales Saint-Hubert, between the King and Queen's Gallery where Rue des Bouchers crosses. It’s a beautiful boutique hotel. Within the galleries there’s Neuhaus and Pierre Marcolini for chocolates, Madison Dandoy for waffles, Le Marmiton for moules et frites. Also only about an 8min walk from train station so it was a good base because we took day trips to Ghent, Brugge and Antwerp during our stay in Brussels. The bedroom of the accessible room is just a normal 1 bedroom with queen sized bed. The accessible bathroom is spacious but impractical. Because there is nothing separating the shower from the rest of the bathroom, the entire floor gets wet. There should at least be a small separator that even wheel chairs can go over or the show area more sloped downward so that water leads to the drain. So wet floor became even more of a safety hazard. Breakfast was great - waffles, croissants, pastries, eggs, prosciutto, ham, espresso based drinks, juice, smoked salmon, cheeses, fruits. Housekeeping was not the best - cups not replaced, tea/coffee and bathroom essentials not replenished, one day room not even made at all. The front desk folks are great though as they gave replenishments when I asked for some. TRIPADVISOR.COM USER 

Excellent hotel

Oct 3rd, 2019

We loved this place, looked like a book shop from the street. Very comfy bed and so clean. The breakfast was just great and nice to have our own quiet and space and take our time over breakfast. Probably would ask for aircon room if staying in summer, might be bit hot! TRIPADVISOR.COM USER 

Beautifully located

Sep 28th, 2019

This was a surprise trip,arranged by my husband and he picked a superb hotel. The entrance is discreet and unnassuming, yet the hotel delivers on every level. We had the split level apartment-like room, 38 and it was a sheer delight ,as the walkway makes you feel you are in an oasis of calm.Having a bathroom,separate toilet and a space for reading just added to the uniqueness of this place.I'm six foot and found the beam no problem,just ducked when going to make coffee. What makes this hotel are the staff.All are young,engaging and obviously take pride in their hotel.The breakfast area is leafy and elegant and the choices plentiful.The waffle machine was a real talking point among the other guests.I would highly recommend dinner there,innovative and totally delicious food from an outstanding chef.A few steps away are the famous Galleries and all the major attractions are easily walkable.I cant wait to return to this gem of a hotel. TRIPADVISOR.COM USER 

Great boutique hotel

Sep 24th, 2019

Overall a pleasant hotel in an excellent location. Plus: Excellent location, 1-2 mins walk to Grand Platz, 3-5 mins walk to Gare Central/Metro. 3 mins walk to Hop-on, Hop-off bus terminal. Near lots of cafe and restaurants. 10 mins walk to Parc Garden/Metro. In-house restaurant Comptoir des Galleries serves excellent food. The Swordfish Carpaccio and beef cheek are super delicious. Staff are friendly. Special thanks to Jihane for being very friendly and helpful and arranging late check-out, and to Max to arranging early check-in for me after 16 hours flight from Singapore. Room has Nespresso and kettle. Bottle of water is complimentary and replaced everyday. Windows are double-glazed and room is reasonably quiet although my room face the Galleries St Hubert. Minus: The shower cubicle is badly designed and the water leaks out and partially flood the bathroom floor after a shower. The water does not drain and stays till next day until house keeping wipe the floor dry. It is inconvenient and dangerous in case one slips on the floor. No fridge to keep any drinks or food you buy. The taxi cannot stop right in front of hotel (although it stops some 10 m from it, so not too bad). Others: The only English channels on TV is BBC and CNN. TRIPADVISOR.COM USER 

Brussels in August

Sep 20th, 2019

We loved the hotel and its location. Unfortunately, it was not clear when we booked whether the room had air conditioning. Turns out one did, and one did not. Since it was an unusually hot August, the room that did not have AC was extremely hot. TRIPADVISOR.COM USER