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at the Houston Marriott Medical Center
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Jun 22nd, 2020
I am a Marriott rewards member and book this hotel because I've always had a good experience here being close to my doctors and things… However upon arriving today I find that we're having to use the service elevator which is filthy as well as only one restaurant with a very limited menu… The rooms were fine as far as I know… But with COVID-19 I would've thought this place would have been cleaner in the lobby, in the elevators Etc.… Absolutely unacceptable for the price they get for this place… Very disappointed in my stay if I had known this hotel was undergoing this I would've chosen another Destiination… I can only leave a review if I'm handed some sort of comment form from the hotel… Just a heads up everyone…This is the Way to the elevator as well as the elevator itself… TRIPADVISOR.COM USER
Company meeting held
Mar 30th, 2020
My company recently held an educational event (approx 300 learners) at the Marriott and not only was the staff extremely accommodating, the rooms were clean and the food was excellent. Jake, Ashley, Manny and Daniel were there whenever we needed them and always made sure our attendees were taken care of. I would recommend this venue for any company looking to hold an event. TRIPADVISOR.COM USER
Great Hotel for Business at surrounding medical facilities
Mar 12th, 2020
This is my 4th time hosting a physician education event using this hotel. From my second trip in, the staff at this hotel has treated me like one of their own. Everyone from the front desk staff (who always comes around the counter to hand your your keys), to the exceptional service from the catering group, I wouldn't hesitate to recommend this property for a business meeting. The catering is fabulous, the staff who takes of our events and AV needs - literally EVERYONE at this hotel is fantastic to work with. For our last meeting (March 5-6), special shout outs to Abraham Garza our in room bartender who is exceptionally skilled at making our meeting's signature cocktail and is always checking in our guests) and Daniel Maldonado, our banquets manager at THIS event who (in addition to making sure our event was set up and smoothly running) went out of his way to print me several copies of documents I needed in a hurry. Others of note for this event, are Manny (who has managed our events several times and checked in with me frequently), Quincy from the AV group, Jake Paulhamus (our catering contact who encouraged me to switch our dessert to the mousse - WOW!) and of course, our waitstaff Ninfa who takes such excellent care of us and has great intuition on the timing of courses with multiple presenters. See you all soon! TRIPADVISOR.COM USER
Medical Visit and Date Night
Mar 9th, 2020
We visit the cancer center semi annually. This was our first stay here. The hotel is nicely appointed. Very clean room. Lots of space! The concierge floor could use better snacks but the ones provided were fresh. Coffee was always fresh as it’s Starbucks dispensed. The breakfast was good with plenty of choices. TRIPADVISOR.COM USER
Excellent guest service
Mar 4th, 2020
I visit the Houston Marriott Medical Center hotel 4 or 5 times a year and have always had a great experience with hotel personnel. On yesterday's trip, I was greeted very warmly by LaSean at the front desk, and she had a personal note of welcome slipped under my door a short time later. This is the best location if you have business in the Medical Center. Hotel management, please express my appreciation to LeSean. TRIPADVISOR.COM USER
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