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at the Howard Johnson Express Inn - Colorado Springs
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Do not go here if you are black
Jun 8th, 2020
I stayed here for 2 nights and added a night online and called to let the office know and they said ok just come down n sign for the room again and we need to slide your card again for a deposit. So I gave them the same card I used the first 2 days, but on this day there were 2 other ppl in the office. So the funny looking white guy that was the manager on duty, said that I couldn’t use my card, I needed another card, and I told him that I’ve used that card for 2 days for my deposit so what’s the problem now. He got REALLY rude and yelled that the ppl who was working before him didn’t go by the rules and he’s there to enforce them. N I explained to him that was the only credit card I had n my room was already paid for, so why can’t I just use the same card for one more night since that’s how I was able to get the room in the first place. This crazy man got so irate and threatened to go put my “s.h.i.t”, his exact words, out of the room. I had to call the cops to get my money back. And Joliene is a big liar. If she tells you she will give u extra time to check out DONT believe her and don’t do it because she’s gonna lie to her boss and say she didn’t say it, when the cameras are right there to see that she burst into our room without knocking at 11:30 and check out isn’t until 12:00. And they were putting the 3 other black families that were staying on the property off as well. BEWARE IF YOU ARE BLACK and Joliene and the funny looking white guy with white hair is there. Stayed here Atleast 10 times in the last month bcuz of work. NEVER AGAIN . VERY RUDE TRIPADVISOR.COM USER
Lady was rude
May 31st, 2020
It was a nice stay until the lady was cussing us out telling us to get the F off her property or that she’ll call the cops and send us to jail for being a couple minutes late of the check out time. Since we didn’t leave on time she kept our money to. TRIPADVISOR.COM USER
Great people clean rooms. Tough neighborhood
Feb 19th, 2020
Well can’t say enough about how nice the people working there are and how clean the rooms are, it’s just the homeless have taken over the neighborhood. Don’t want to judge others and know this is a global problem but with being able to have other options I would not be in that neighborhood. TRIPADVISOR.COM USER
Amazing view and location!
Nov 18th, 2019
Honestly for the price and location you can’t beat it! Rooms were clean staff was kind amazing views to the mountains. Don’t let other reviews fool you, it’s a great place to stay. So close to downtown Colorado Springs. TRIPADVISOR.COM USER
It was a nice okay place to stay
Nov 4th, 2019
It was okay be better if the female that work there was a little more secure and not so rude to others and learn how to keep her thoughts to herself .. as far as the other employees there they were more respectful and knew how to explain things in a certain matter way . Always checked on the property and there customers . Not once did i have a problem with anyone else . TRIPADVISOR.COM USER
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