Howard Johnson Inn Hershey

845 E Chocolate Ave | Hershey, PA 17033-1214  [SEE MAP]Hershey, PA  [SEE ADDRESS]

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Guest Reviews

Tripadvisor Traveler Rating 1


Aug 2nd, 2020

First of all, I'm a professional at rating hotels, so take my advice! Hello, I have visited this hotel, and I mean, first expectations were TERRIBLE!!! I mean it was just not as expected! First of all, when we looked at the building, it looked a lot like a motel! When we came inside to check-in, nobody, and I mean NOBODY was at the desk for 1 hour. We were told to wait 1 hour before they could come back because they were "cleaning". First of all, I'm a professional at rating hotels, so take my advice! When we finally checked in, we thought the place seemed sketchy, because they said that it was a non-smoking building, and about 25% of the people there smoked! The restaurant employees smoked, the hotel employees smoked, and even random people on the road smoked! Ok, next on, the staff! The staff overall is friendly! Very great service! We asked if we could cancel, but they said we would have to pay $180 even though we haven't even checked in and we paid $200 for the stay! I mean, that's a complete ripoff! Next, breakfast situation! Breakfast is the worst here! The people only served cold cereal and very stale bagels! The breakfast area was small! Ok now next is sanitization! Sanitization is a must during the difficult times of Covid-19! They have a 0.0001% sanitization rate, which in terms means disgusting. The rooms smelled like smoke, the mats in front of the doors is really bad, the restaurant below the building doesn't even have sanitizer, they just wet a paper towel and clean the tables. We asked for hand sanitizer, and they said they didn't have any! I mean, if you have housekeeping, aren't they supposed to have disinfectants??? Next, rooms! First of all, a bad smell inside the rooms! Sheets look okay, AC was good, bathroom, balcony, and carpet, however, were very disgusting. The bathroom had feces stains on the walls! The bathtub has a weird stain on it, and it was dented. The sink was fine, but the mirror on the lights wouldn't even turn on. The TV really surprised me! At first, I thought a camera was on top, but it was actually a signal for the remote! Very outdated, only 10 channels are available! The carpet hasn't been vacuumed in weeks, very dirty and smelly! The balcony is very unsafe! The iron bars could be shaken of with 75% of a push. It could use a lot of updates in the whole building itself! The pool was small and cramped! It was very cold, and the ladder for the pool was taken away, so if you weren't tall, you would be drowning!!! Next is the location! Very good location! Hershey Park and Restaurants are available within a 5-mile radius! Overall, my rating is: Cleanliness: 0/10 Rooms: 2/10 Service: 8/10 Location: 10/10 Thanks, and I hope this helps when going to this hotel! TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 4

Totally acceptable

Aug 1st, 2020

Its what you would expect for a $80 room. It was clean and safe; a couple extras (pool). But don't expect too much; its economical for a stay 1 mile from Hershey Park. One night & no problems, polite staff, hot water, pool at the end of the day, food in walking distance. B'fast not good, but I didn't expect much. Its a good value. Totally decent stay. Thanks H.J.! TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 2

Not again

Mar 1st, 2020

I should have known when I saw the building and empty parking lot. Although it wasn’t the worst I’ve been in, but it definitely passed the threshold of “never going back”. First, if the hotel was so dead, why did they put me in the room that is so close to the road that I couldn’t sleep because I had to listen to traffic all night? There were many other rooms that would have been better. I get that they want us parked to make them look busy, so how about the employees park there?! All I can say is, I definitely got what I paid for. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 4

Late night calling

Jan 8th, 2020

We booked this room to have when we came up to close on our home. They were very polite even at 2am. After driving 7 hours we were ready to get a bit of sleep. Only withdraw is when you advertise breakfast included please state nothing warm included,only cereals or bread. That would have made it an easy choice when booking. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5


Jan 2nd, 2020

Outstanding!!! We are very pleased with everything it had to offer. No complaints. We will and do recommend it to family, friends, and the public. I will go back and stay at this same hotel and the same room if it is available. TRIPADVISOR.COM USER 

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