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at the Howard Johnson Inn Mystic
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Old and run-down
Aug 11th, 2020
Booked a stay during power outage as we needed to work. We also required a pet-friendly motel/hotel, so we were grateful they allowed our dog to stay with us. However, Internet connection was poor at best, but experienced constant drops, making work impossible and leaving us with angry clients. We booked two rooms for our family and the dog, so that I, the kids, and the dog could stay in one room while my husband held videoconference depositions in the other room. Both rooms had stained bedding. Mattresses were old and sagging. Our non-smoking rooms smelled of smoke. The pool was packed at all times during pandemic while other hotels were limiting pool use to 2 families per hour requiring families reserve time slots. TRIPADVISOR.COM USER
not a great experience
Jul 4th, 2020
With this pandemic the family needed to get away for a few days. We decided to go to mystic since the aquarium is there and tge pretty seaport. We checked in on Monday and had to carry our suit cases to the second floor. I had to tell the front desk that the bathroom was dirty. It had hair from the previous occupants in the bath tub. Gross right? The outside balcony had a child's shoe from a previous occupant so you know thats not cleaned. Spider webs were in the corner of the doors to go out to the balcony. Going back to the bathroom it just needs a whole make over at least the bath tub shower area. The air conditioner is right next to the bed so who ever sleeps on that side would either freeze in the summer or burn up in the winter because the air hits the bed directly. We were planning to stay until Saturday but decided to leave when I noticed a bug that looked like a roach on the side of the bed. These bugs were also outside. Not the best experience. The food place next to the hotel was good. Im sharing pics. TRIPADVISOR.COM USER
Still waiting on refund!
Apr 8th, 2020
Made a reservation through Get A Room for 2 days in April. Cancelled same day and was lied to that i got my refund. Aoril 8th and no refund. Dispute thru bank. Liars and thiefs! No good for getting biz. TRIPADVISOR.COM USER
Nice hotel in the center of town
Mar 2nd, 2020
Great place to stay, especially if you have kids - short travel time to all attractions in Mystic. Staff super friendly and courteous. Room very clean. All requests we made were eagerly - and correctly - fulfilled. TRIPADVISOR.COM USER
good for a short visit
Mar 2nd, 2020
Service was good. The pool was cold for an indoor pool and it was a little heavy on the chlorine and green to look at.The room was fairly cleaned except for the edges of the carpets seem like they don't get vacuum to often. TRIPADVISOR.COM USER
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