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at the Hôtel Orchidée
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Feb 21st, 2020
My wife and I stayed at this hotel for four nights, and we were very happy with our choice, having never been to Paris before. Just a short walk from Gare Montparnasse with many choices for dining nearby. We did not make use of the hotel’s dining options as we felt there was much to explore. The front desk was very helpful arranging transfer to CDG at a very reasonable cost. Would stay here again! TRIPADVISOR.COM USER
Awful management and customer service
Dec 5th, 2019
We have a reservation in this hotel for 3 nights (December 6th to 9th 2019). Because of the mayor strike in France our train from Spain has been cancelled and we have no any other option to get to Paris as all other trains and flights have been cancelled as well. The hotel refuses to refund the money of the reservation because our booking didn’t include a cancellation insurance. We understand that we shouldn't be refunded for any other reason but this major strike is out of our control and we have just been informed a out this. Even if we had a cancellation insurance, with less than 24hours of notice, we would not have been refunded anyways. So where is our right as consumers/customers? Thank you all for your understanding. TRIPADVISOR.COM USER
Nice place to stay
Nov 7th, 2019
My wife and I arrived early & our room wasn't ready yet, but the front desk lady allowed us to leave our luggages. She was very helpful, in fact all the hotel personnel during our stay were very courteous, and responsive to our inquiries. Even though this was just a small hotel, the service they provided were exceptional- great customer service! TRIPADVISOR.COM USER
Sep 10th, 2019
The hotel is not very large but we were just in for one night before heading home. Friendly staff. Good location. Can assist with setting up shuttle to airport which is way cheaper then taxi and easier the train or bus. Nice place to stay. TRIPADVISOR.COM USER
Fine hotel, fair price
Aug 10th, 2019
My daughter and I stayed at this hotel during a recent trip to Paris for 3 nights. The hotel was clean and comfortable, even though the room was smaller than I expected. There isn't any room to move around. However, the bed was comfortable and it was quiet and the air conditioning worked great. The hotel also has breakfast options. We ate there each morning and it was good. The hotel has a nice patio area and a small bar with a few drink options, which I took advantage of. The train station is also a very very brief walk, maybe three blocks total. I wish there were more restaurant options close to the hotel, but that's not their fault. It was a good stay. TRIPADVISOR.COM USER
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