Hôtel Paris Bastille Boutet - MGallery by Sofitel

22 24 Rue Faidherbe | Paris 75011  [SEE MAP]Paris  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 3

A Residential Neighborhood

Oct 30th, 2019

We were a group of 24 American tourists. My husband and I arrived arrived at the hotel before the rest of the group. Our flight had been delayed by 2 hours and we missed the transfer bus at CDG airport. As we checked in at the front desk, an incredibly rude young woman had trouble finding the reservation. It was not under my name. It was under my husband's name. We were finally able to get our keys. We were on our way to the room when our friends arrived on the transfer bus. We were happy to greet everyone. We were shown to our room by the porter. It was at ground level beyond the kitchen area. I wondered if the young lady had placed us there out of spite. Nevertheless, I liked the room. It was clean and neat. There was a view of a garden. Later, I found it very convenient to simply step outside my door for a coffee or juice at 6:30 a.m. I could just give my order to the server and return to my room. The only meal served was breakfast. It was average not great. I really liked my chamber maid, the porter and all of the staff. The only unpleasant encounter was the young woman at check in. Fortunately, I never saw her again. The hotel has WiFi service and other amenities like a swimming pool. I was too busy sightseeing with my friends and dining out to spend much time at the hotel. I will say that there is a supermarket behind the hotel and an organic store across the street There is a patisserie and chocolatier on the corner and a gourmet store too. I loved walking around the residential neighborhood. It was not a tourist trap. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Five Star Stay in an amazing hotel and dog friendly too !

Oct 22nd, 2019

We stayed here with our small dog . I cannot praise the hotel enough . From the moment we walked into the hotel , we were made to feel very welcome . The reception staff were amazing- friendly, professional and really helpful . We stayed in the Suite Tech , with its roof terrace and it was stunning . The bed was extremely comfortable and the ‘tech’ aspects of the suite were a great addition . We loved the terrace and the two bathrooms. The hotel has a beautiful pool/spa area and the bar area in the reception is a great place to unwind in the evening - again the staff were great . There is an underground car park belonging to the hotel which is really useful , but it is rather difficult to get in and out of if your car is large , so ask for a staff member to guide you , as this then helps on the corners . The hotel is located within walking distance of lots of restaurants, bars and shops . We walked from the hotel to the Jardin de Plants ( 40 minute walk) and got on the Bateux Bus there , a great way to see all the Parisian landmarks. We will definitely stay again when next in Paris . TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Don’t believe the hype

Oct 14th, 2019

Not sure why this is 5 stars. The neighborhood, while I’m told is safe, seems a little dicey and not near the beauty of other parts of Paris. It feels like a sleeper cell is about to pop out at any moment. Bunch of creeps at night roaming around. Hotel is basically clean but not to the level of a 5 star. I’d rather be at a Hyatt. I guess the extra 100 euros is worth it to be close to the nicer parts of Paris and have a nice hotel experience. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Five Star Stay In A Five Star Hotel!

Oct 14th, 2019

I cannot say enough great things about this hotel and the staff. My husband and I recently spent our 20th Wedding Anniversary here and it was an extraordinary stay. From the moment we arrived from the airport, stupid and jetlagged, the staff met us, checked us in, let us use the showers and facilities in the spa and treated us like royalty. While our room wasn't ready, and I did not expect it to be because of the early hour, they held our luggage as we went on our way to explore the hotel. Right out the door are two Metro lines. The hotel is located in what I could only guess is a residential area which made for a very quiet stay even though our room overlooked a school. When we returned to the hotel, not only was the room ready but the staff had already delivered our bags to the room and complied my request for a king bed. The room was large, the bed a dream, and the spa robes and slippers were wonderful. Loved the bathroom amenities. The view from our very large window was spectacular. We opened the window every night and enjoyed a bottle of champagne before bed. Every single day, every single staff member we encountered were so lovely! I can't wait to come back and stay here again! BTW, thank you for the lovely gift of chocolates and the book on Paris and thank you for making my anniversary so special! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Outstanding service and accommodations!!!

Oct 2nd, 2019

The staff was extremely helpful and diligent in their tasks. We booked the hotel thru Delta Vacations and got an excellent deal. The spa, pool, steam room, sauna, and massages were excellent as well; and we used them daily. The daily breakfast was great with super helpful staff. The neighborhood was full of great restaurants and was a nice walk to Bastille, full of shopping. The market at Bastille was also great. Great job! I couldn’t have asked for more. TRIPADVISOR.COM USER 

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