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at the Hôtel des Colonies
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Dec 30th, 2019
Hi. We have booked comfort room in this hotel and at the check in found out that there is a hot water issue in the room so we have been offered another room in Sirius hotel (same building with 3 hotels owned by 1 company), room was small dated and dirty,cleaned but stains everywhere. We have rejected it and been offered Progress Hotel ( 4* - not sure how come it is 4 *). Room was bigger and better, with some stains on the carpet, dated a bit so we have accepted it. Overall disappointing experience. Staff did very well to arrange it quickly and offered free drinks at the bar (bar is basic, behind reception, expensive and nobody in it). Breakfast was nice with good choice so that is the positive thing. PS. Mattress in our room (Progress hotel) was very bouncy so one person moves another move too, bounce too ;) I didn't get a chance to see how the comfort room looks like in the Des Colonies hotel so can't compare. Corridors and building inside is dated. First 3 pics - 4* progress hotel, other 2 sirius. TRIPADVISOR.COM USER
Nov 29th, 2019
This hotel has beautiful rooms for a really great price. It is centrally located and close to the train station. The hotel is very old but was recently renovated. There was fast check in service and very friendly staff. TRIPADVISOR.COM USER
Nov 2nd, 2019
Central location, clean. the shower was powerful and staff where friendly, that’s it very disappointed, old and rundown room not at all like the photos on Booking.com the paint work needs urgent attention after a day’s work all you want to do is relax not able to at this hotel TRIPADVISOR.COM USER
very good ratio between quality and price
Oct 24th, 2019
I know in this hotel there are rooms not renovated and I cannot talk about those . However, I was lucky and I was given a newly renovated one. For my experience the ratio between quality and price is great. Very nice rooms tastefully decorated with windows that can be opened fully, so rare in these days. Breakfast was nice and within a beautiful room. However, it could be improved with a larger variety of fruit available and perhaps soya milk for the many people with intolerance or allergies to dairy, so common nowdays. The best touch was the customer service. I normally do not pay much attention to this aspect and as you can see from all my other reviews I rarely mention it. I generally experience an ordinary customer service and I do not bother to include it in a review. This time, however, the two at the reception (an Italian young lady and a man of whom I do not know the name, but I believe he comes from Mechelen) were extremely nice and attentive. A real plus for this hotel. I definitely recommend this place. TRIPADVISOR.COM USER
My first stay at Hotel des Colonies
Oct 17th, 2019
Usually I stay at Hotel Siru but during this stay it was fully booked and I had to stay inthis hotel. They provided me renovated room. I was admired by the colonial style, beautiful bathroom and spacious room. The breakfast is shared with Siru and Progress. If you like Rogier Place don't hesitate to book this hotel. TRIPADVISOR.COM USER
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