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at the Hyatt Centric South Beach Miami
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It was an ok stay.
Sep 17th, 2020
My room wasn't what I expected. I requested an upgrade and didn't get it. The staff was very nice. My phone stopped working and the floors were dirty. Also the checkin was slow but they did have my room ready after. TRIPADVISOR.COM USER
The BEST hotel on Collins Avenue!
Sep 9th, 2020
As far as I'm concerned - this IS the place to stay. I first stayed at HC in April 2018 for a girls trip - #NOCOVID What a blast we had! I then booked again for Labor Day. weekend 2020 - and. while all hotels are different in how they face this "challenge" HC is phenomenal!! James was on duty when we checked in and from check in to check out - he didn't miss a beat! It was my BF first time in South Beach (I know), and not only does. he want to make this an annual getaway, but HC #IS where we will stay! Conveniently located to EVERYTHING! Thank you again for a wonderful and memorable stay Hyatt Centric! TRIPADVISOR.COM USER
Chris is AMAZING!!
Sep 7th, 2020
We were in Florida to handle some business matters and a lot of things went wrong with our trip, from missing our flight to wrong reservation. When we got to Hyatt Centric (which was around 1am) I just wanted to forget about the day. I cannot begin stress how helpful and attentive Chris was. Chris (aka Vampire) is the front desk clerk who works the night shift. He was able to help us with a few unforeseen circumstances that came our way. He completely took control of the situation and eased my frustrations. The day time staff was also amazing, from the small talks with staff throughout the day to the conversations we’ve had with the other visitors. Everything was great!! The rooms were clean, house cleaning was very helpful. The only downside was the bathroom, the bathroom was very clean but the room we had was a disabled friendly room so it did get a bit messy when it came time to showering. There was no loud music playing and the walls are thick so you don’t hear your neighbors. The pool area was also great. It was also very clean, the towels were always well stocked, and no overpowering chlorine smell. I also loved that they were a bit lenient with the actual time the pool closed. Since Miami does have a curfew in place, it felt amazing to not be stuck in the room once night time came. I really appreciate Hyatt Centric and their staff for being so personable and not treating us like just another room. I can’t wait to come back. See you soon!!! TRIPADVISOR.COM USER
Aug 8th, 2020
This room needs a microwave. I am an extended stay guest. I do not think sharing a microwave for all guests is safe now. I would have preferred a tub rather than shower. Otherwise, very good hotel and great service. TRIPADVISOR.COM USER
Aug 2nd, 2020
I was not impressed with the cleaning staff had to ask about cleaning the rooms and linen change the trash wasn’t emptied I had to my own trash but besides this everything else was excellent the pool area was quiet the security of the hotel was great TRIPADVISOR.COM USER
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