Hyatt Herald Square New York

30 W 31st St | New York, NY 10001-4403  [SEE MAP]New York, NY  [SEE ADDRESS]
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Courtesy of Hyatt Herald Square New York

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Guest Reviews

Tripadvisor Traveler Rating 5

Snowcation

Feb 26th, 2021

Stay here during the snow storm.. Super helpful staff and an amazing view from rooftop. Took some amazing photos. Comfy room and very nice shower. I will stay here on my future travels to NYC. Thank you TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Loved this place!!

Feb 19th, 2021

I had an amazing time staying here, I felt very well taken care of especially by Rachel the front desk agent in the mornings and Zed the front desk agent in the afternoon/evenings (hopefully I spelled his name correctly) They both not only made sure that I had everything I needed they provided me with the friendliest service! After having a terrible experience in a different hotel, it was very refreshing coming to your hotel and feeling completely well taken care of by your staff. I will definitely be returning! Sashi TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

A Pleasant Surprise

Feb 3rd, 2021

I ended up working in the city the day of the huge snowstorm we just had and needed a place to stay overnight since mass transit was stopping. The Hyatt is around the corner from where I work and boy was I impressed. They were able to accommodate my last minute reservation with no problems. The front desk staff was professional, friendly and quite eager to help. The room was beautiful and very clean as well. During a time when I was worried about how to get home with all of the snow....the Hyatt stepped up. I would definitely recommend this hotel. Added bonus is that it's in a prime location close to Macys and a lot of shopping! TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Can’t wait to get back

Jan 25th, 2021

Loved this hotel, location, friendliness and it was spotless. Staff were so helpful with local knowledge as this was my first time booking a hotel in New York. Booked this stay some time ago for my Husbands birthday. Only getting around to review now and hopeful to plan my next trip here for Christmas. Fingers crossed. Thank you for a super stay. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Weekend Getaway to the City

Jan 22nd, 2021

booked this hotel for a weekend getaway in the city , Perfect location to get around the city. Rooms were very cozy and the staff was helpful and friendly. Hotel was very clean rooms were spotless and very welcoming feeling. would recommend this hotel for a lengthy stay or even a weekend trip. TRIPADVISOR.COM USER 

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