Hyatt House Charlotte/Center City

435 E Trade St | Charlotte, NC 28202-2427  [SEE MAP]Charlotte, NC  [SEE ADDRESS]
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Guest Reviews

Tripadvisor Traveler Rating 3

No Mask Required

Dec 1st, 2020

Great hotel but in the evening they DO NOT enforce the mask policy with the hotel guests. The hotel was very clean and the location is very nice. I stay here every time I come to Charlotte and I really like this hotel. But we are in the middle of a pandemic, and I wish the hotel would follow their own rules and policy. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Excellent

Nov 28th, 2020

I enjoyed our stay. The view of the city from our room was magical. I did not expect such satisfaction. The front desk was helpful and courteous. The valet was all ways available night and day. I will definitely be returning to stay at the Hyatt. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 4

Consistently very good!

Nov 16th, 2020

We’ve stayed at this Hyatt several times this year as we travel to Charlotte, NC and find it overall a very good stay! We think they could have more persons working the front desk to add enhanced customer service for checking in and phone inquiries. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Valet

Nov 15th, 2020

Shakir the valet guy helped me with all of my things up to my friends room, we were celebrating her birthday. I did not want to valet at first but I’m glad i did because he made my night easier. Great experience TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Excellent stay

Nov 5th, 2020

The Hyatt House was a wonderful stay. The hotel was clean and the staff was so attentive and friendly. The room was beautiful and the views of the city were beautiful. Breakfast was a bit disappointing... but that was COVID induced. TRIPADVISOR.COM USER 

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