Hyatt Place Charlotte Airport/Tyvola Road

2950 Oak Lake Blvd | Charlotte, NC 28208-7718  [SEE MAP]Charlotte, NC  [SEE ADDRESS]
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Guest Reviews

Tripadvisor Traveler Rating 2

FROZE

Feb 20th, 2021

First room booked someone had smoked and they had sprayed toxic air freshener to cover smell - moved to second room. Room phone didn't work, the only plugs that worked were the ones between the bed, coffee maker didn't work so to get warm during this winter arctic freeze that hit NC, I decided to up the heat prior to going to bed - the thermostat read ERR - error...Called downstairs - helpful and apologetic front desk lady came up, said she would send two more blankets, switched out the coffee maker and tried endlessly to get the thermostat to work - turn heat on. No success. I told her to just forget it - i needed to go to bed. She had a very bothered lady bring up two blankets. I'm up really early to write this, get warm and get out. DO NOT STAY HERE TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 4

Great STAFF! But, rooms need updating.

Feb 18th, 2021

The staff were very helpful and friendly specially the Director of Sales and Opertations (sorry, forgot the name.) He went above and beyond providing us dining tips and shuttle all around. The rooms and halls were very clean. The stay was very comfortable and quiet. Quite relaxing! The breakfast provided has more to be desired. Even with COVID, they could have still provided the same breakfast selections and just served it via staff. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Excellence service

Jan 4th, 2021

My recent visit was great during our 4 day staying. I found a super clean room with a pleasant clean smell. all required for bathroom and mini kitchen was ready. Bedroom and sofa really neat and clean. big TV with chrome cast ready to use was easy to use including a panel input / output to connect HMDI and others cables TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Awesome as always

Nov 26th, 2020

This is our go to place when we fly out of Charlotte.very close to airport, staff are very professional . rooms are clean,shuttle service is convenient.i think we have been using Hyatt properties around 15 years with no issues TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 2

Bathroom not Clean

Nov 15th, 2020

The room look great but needed a light bulb change. The maintenance did it with no problem and even removed a dead bug on the desk. However, when I went to take my shower the next morning, I notice a used bar of soap and hair in the shower area. I informed the manager of the situation. The manager apology and stated she would add points to my membership but never did. TRIPADVISOR.COM USER 

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