Hyatt Place Charlotte Airport/Tyvola Road

2950 Oak Lake Blvd | Charlotte, NC 28208-7718  [SEE MAP]Charlotte, NC  [SEE ADDRESS]
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Courtesy of Hyatt Place Charlotte Airport/Tyvola Road

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Guest Reviews

Tripadvisor Traveler Rating 5

Awesome as always

Nov 26th, 2020

This is our go to place when we fly out of Charlotte.very close to airport, staff are very professional . rooms are clean,shuttle service is convenient.i think we have been using Hyatt properties around 15 years with no issues TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 2

Bathroom not Clean

Nov 15th, 2020

The room look great but needed a light bulb change. The maintenance did it with no problem and even removed a dead bug on the desk. However, when I went to take my shower the next morning, I notice a used bar of soap and hair in the shower area. I informed the manager of the situation. The manager apology and stated she would add points to my membership but never did. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 2

Becky

Oct 20th, 2020

Was disappointed that hotel couldn't offer shuttle from the airport to hotel as they promised and wouldn't reimbursed our cost. Also room was not completely cleaned. Garbage was still in the room. Counter was sticky TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 1

GM needs to be Retrained

Oct 18th, 2020

The GM at check in messed up the payment and charge the wrong card. Then the room was not cleaned properly. Told the GM about the room she never did anything about it. It’s like she was concerned. Will be my last time stay at this hotel. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 4

Very good, but ...

Jul 28th, 2020

Very good stay. Bed was great! Breakfast was limited, as is the norm now! Young lady at check-in was super nice. However, electronic key cards were not working anywhere in the building! That meant that young lady was required to walk guests to each room every time they wanted to get into their room. Don’t know how this affected our safety! Other - front door area had chewing gum, etc. on pavement. Sofa in room had stains. Small spot of possible mold in shower. No trash can in bathroom or vanity area. TRIPADVISOR.COM USER 

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