Hyatt Place Chesapeake

709 Eden Way N | Chesapeake, VA 23320-2791  [SEE MAP]Chesapeake, VA  [SEE ADDRESS]
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Guest Reviews

Tripadvisor Traveler Rating 1

Very rude❗️

Oct 26th, 2020

There were multiple interruptions while sleeping with our small children. There was a party next door with a ton of teens who kept noise all night. Our room was mistaken for theirs and a very rude gentleman came to our door stating that “we received noise complaints and you NEED to keep it down” I certainly feel that we were profiled and treated very unjust. They seemed nice and professional via phone but I was certainly taken a back by their aggressive approach. Loud and wrong. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Very Welcoming

Oct 23rd, 2020

The Room was nice and clean. The staff were very helpful. The only thing I would change is the breakfast options. Besides that everything else was great. I was very close to the shopping center and mall was not far at all. Great restaurants to choose from within the area. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 4

Great place to stay minor issues.

Oct 7th, 2020

I enjoyed my stay. The room was nice, spacious and comfortable, but the smell in the front lobby and the hallway was SO off-putting. It’s a sewage/sulfur smell that hits you when you walk in. It wasn’t noticeable once we got inside our room though, thank goodness. Slept comfortable and the space was nice. I like how the tv swivels facing the bed or the couch. I think the only thing the room was missing is a microwave. Not bad at all though. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 1

COVID-19 doesn't mean increased cleanliness

Sep 8th, 2020

I expected the room to be cleaner given COVID. The toilet and surrounding are were unclean. The hotel only cleans the room every 3 days which means the carpet can look messy after 2 days. The dining area in the lobby was not cleaned soon enough during breakfast Lastly, no matter when we entered the elevators the floors were dirty. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 2

Just so you are aware before you book...

Sep 7th, 2020

There are people that appear to be living and sleeping in their vehicles in the hotel parking lot and using the hotel's outdoor patio amenities to sit, smoke, and charge their cell phones at all hours of the day. We did not feel safe at the hotel. Also, while it is understandable that it is now a common practice to not have the beds made daily by the housekeeping staff due to COVID, our sheets had someone's hair all over them when we pulled back the covers on the first night. We also had hair on our bathroom floor. The hotel was extremely noisy and the elevators have a very unpleasant odor in them. I do not recommend staying in this hotel. TRIPADVISOR.COM USER 

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