Hyatt Place Nashville Brentwood

202 Summit View Dr | Brentwood, TN 37027-4643  [SEE MAP]Brentwood, TN  [SEE ADDRESS]
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Guest Reviews

Tripadvisor Traveler Rating 5

Great Place to Stay!

Jan 5th, 2021

We chose this hotel because it was near where we needed to be and they allowed pets. Now, we will always stay here whenever coming to the area! The hotel was very clean with all necessary COVID19-precautions in place. The friendliness and attentiveness of the staff truly made the experience. David and Richard were always happy to help, and made us feel like “friends” instead of simply “hotel guests.” We truly valued our stay here and highly recommend it. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Excellent stay

Dec 28th, 2020

I hope to be there next time I book a hotel in brentwood. Please offer my apologies to Rebecka, she was actually nice to communicate to on the phone as she explained all about the previous bombing in Nashville. See you guys soon. Happy new year. Carloa TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

World Class Service

Dec 21st, 2020

The hotel staff was friendly, courteous & caring! They went above & beyond to make me and my service dog feel welcome. The room was beautiful and very clean. It was a welcome respite after a very stressful day. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Incredible service during these crazy times

Nov 13th, 2020

Incredibly friendly staff, you could tell they had a smiles on their faces when speaking with you, even though obscured by their masks. Their sales director even poked out to recommend a great bbq place and we joked around, all while practicing social distancing that didn't feel distant. If any of you have traveled with children, you know unexpected is the new normal. Whether it's poorly planned printing out of last minute tickets to the zoo, to your 3 year old having a diaper rash. David on the night shift was there to help us with every curveball and continually went above and beyond. I've stayed at some of the world's finest hotels and although this isn't a Park Hyatt Paris, Grand Hyatt Hong Kong, Conrad Tokyo, or W South Beach (more like a cookie cutter middle aged good valued hotel for a nice family road trip)... I can tell you that their level of service and genuine care for the guest is on par and may even exceed theirs. So as his journey to this property began, give this man a raise! TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Great covid protocols, clean, friendly

Oct 29th, 2020

We were checked in by David. Extremely attentive, friendly, helpful. Provided menus for delivery food, stored our bicycles overnight. Room was large and clean. Breakfast was just cold food, cereal, fruit, yogurt. Very clean though. I definitely would stay here again. TRIPADVISOR.COM USER 

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