Hyatt Place Philadelphia/ King of Prussia

440 American Avenue | King of Prussia, PA 19406-1471  [SEE MAP]King of Prussia, PA  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 5

Teachers at a Training Need a Place

Dec 14th, 2019

Great staff. Good location as it is near the mall but far enough away to allow you to "get away" from it. Easy to find with GPS. Modern and clean. We were staying just for the night as we had an early training in the are the next morning. I had recently become a member and received a free upgrade to our room. The only thing my friend disliked was that the sink was outside the bathroom, but some might see this as a plus. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

Lock your possessions!!

Dec 9th, 2019

Beware!!! Housekeeping took my phone charger from my room during cleaning. Manager claimed he was the one that cleaned my room but did not see the charger. He said she said at this point...all I know is that I have no faith or trust in this hotel or its employees. Lock your stuff up, no matter the value!! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

A couple of things not working right.

Dec 3rd, 2019

The TV signal in the hotel repeatedly broke up. The hot tub at the pool was broken. We had stayed there 2 or 3 times before. The hot tub was working the other times. I don't recall if we used the TV previously. Breakfast is excellent and the $119 room price is acceptable, given that they give a sofa bed plus two queen beds. The hotel is fairly new and in good overall condition and clean. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Quiet rooms and helpful staff. Very clean, complimentary breakfast and location was very close to the mall

Dec 2nd, 2019

Quiet rooms and helpful staff. Very clean, complimentary breakfast and location was very close to king of Prussia mall and other outlets. The laundry room on the second floor was a helpful item on the check list for the benefits of the hotel. Only if they had change machines for the laundry - it costs 2 dollars and the reception almost, and I say almost - did not have enough money change to operate the laundry machines TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 2

Poor Breakfast and Room was not fully clean/working

Dec 2nd, 2019

The only nice thing about the breakfast was that it was served hot. Otherwise, the eggs & bacon were extremely wet and salty. The staff was nice when you talked to them, but not warm and welcoming at all. In terms of the room, it was well below expectations. The tv did not work, the phone was buzzing so we had to unplug, and the shower was not clean and black dirt was running down the drain from the corners of the shower. Overall, it was very disappointing and my partner felt the same. We felt much cleaner leaving and taking a shower in our home. TRIPADVISOR.COM USER 

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