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at the Hyatt Place Reno Tahoe Airport
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Excellent, friendly staff
Nov 22nd, 2020
The staff went over and above to accommodate my delayed early morning flight due to adverse weather. The shuttle driver took me to the airpotr at 4 am, then picked me up when the flight was delayed and shuttled me back again when the plane was rescheduled. The staff also kept my room open for me to stay to avoid a prolonged wait in the airport and then waited to close my room until my plane took off. Thank you. TRIPADVISOR.COM USER
Oct 28th, 2020
The service is great! Hotel’s really close to the airport and yet didn’t hear noise in the room. Plenty parking space.. Very spacious room with a separate sectional to relax and sit down and maybe watch tv. Incredibly comfortable mattresses and pillows. They’re only offering to-go breakfast for now, which is understandable. And fresh hot coffee ready early in the morning. Staff’s all friendly and helpful. Will definitely stay here again if back in the area. ❤️ TRIPADVISOR.COM USER
Oct 26th, 2020
We stayed at this great Hyatt Place last weekend and were very impressed by the cleanliness and attention to keeping everyone safe during COVID. The grab and go breakfast was perfect. They even lowered the price of the room because they were not able to offer the typical amenities of daily room cleaning and room service. TRIPADVISOR.COM USER
Another great stay! Felt very safe staying during Covid.
Sep 21st, 2020
I always enjoy staying here whenever I visit Reno. Everything was clean and all Covid precautions were taken. They offer a grab and go breakfast in lieu of their standard breakfast which was more than adequate. All the safety signs were out and social distancing rules were in place. I saw the front desk host ask a guest to please put on a mask in the lobby which was appreciated. The rooms are clean and come with all the Hyatt amenities, I even noticed the remote control was sealed in plastic when I walked in the room which was a nice touch. I am already looking forward to my next stay. The staff were all friendly and helpful, in particular Katie and Robyn who helped me at check in/check out. There is no other place I would stay in Reno! TRIPADVISOR.COM USER
Best Place to Stay
Sep 10th, 2020
The Hyatt Place Hotel at the Reno-Tahoe Airport is the best place to stay we have found in the Reno area. The staff is helpful and willing to go the extra mile to assist you in fulfilling your needs as well as providing hints to other areas of concern. TRIPADVISOR.COM USER
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