Hyatt Place Richmond/Arboretum

201 Arboretum Pl | Richmond, VA 23236-3485  [SEE MAP]Richmond, VA  [SEE ADDRESS]
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Guest Reviews

Tripadvisor Traveler Rating 5

Wonderful stay!!

Jan 15th, 2021

Professional and personable service clean room wonderful shower breakfast was ok. Lots of posted info about covid and staying safe which is a plus great rate. Great location near the mall and restaurants TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Clean and Comfortable

Dec 18th, 2020

Everything about this hotel is well done. The rooms are clean and well designed. The staff is courteous and professional. Hyatt’s are consistent and reliable, and this one is no exception. I want to come back when the pool is open! TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Safe and Courteous

Dec 6th, 2020

My husband and I stayed at the Hyatt Place for 4 days as we were moving and our house was being packed. Since I was working from home, I was able to set up my computer and dual monitors on the desk and effectively run meetings for two full days. The staff was courteous and the hotel is pet friendly, so we were able to bring our cat and have him out of the way fo the packers. The breakfast was safely run, with everything individually packaged. The coffee had touchless dispensers, which made me feel safer. The staff followed effective protocols and I never saw any of them without masks on, which made me much more comfortable. The bed was very comfortable. The bathroom was very small, but adequate, and the hairdryer worked well. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 4

Good for quick stay

Dec 4th, 2020

Hotel is good for quick stay, lobby small and includes bar area and breakfast area. They have COVID precautions in place. People were very respective with space, there were 2 elevators for a 6 story hotel. People would let families go, not crowd in and wait for the next elevator. Hotel also put spots for 4 people only. Ice Makes are limited and broken on 4 our of the 6 floors. NO LAUNDRY facility available in hotel. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Most excellent stay

Nov 30th, 2020

Staff was extremely friendly and kind. Hotel was extremely clean and the most important thing for me was that I felt safe with the cleaning precautions that were in place ! I would recommend this hotel to family and friends for sure ! TRIPADVISOR.COM USER 

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