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at the Hyatt Place Sarasota/Bradenton Airport
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Service with a smile
Sep 16th, 2020
Garrett is the man and his smile can light up a room was having a bad day till i walked in to check in and Garrett was there greeting me with a smile, ask me how was my day i told him he said it will get better now that you are at the hotel. TRIPADVISOR.COM USER
Jessica at front-desk was awesome.
Jul 22nd, 2020
Called Late, 8:30 PM and needed a member/disabled veteran rate for 2 nights. Here was the issue, I’m in Washington state, my wife and daughter are at the property. Jessica was amiable, polite, courteous and had a great attitude (even tho she had just come off of leave). with some help from her coworker she quickly arrived at a resolution and gave me what I’ve come to expect from the Hyatt/Hilton properties. a reasonable rate on a good room for 2 nights. My thanks to Jessica. Also wishing most employees of Hotel properties had personnel just like her! TRIPADVISOR.COM USER
Jul 5th, 2020
The staff made the stay enjoyable. From check in to check out they were courteous and helpful. Breakfast was better than what I expected including already made bagel sandwiches and staff kept the food replenished. The room was clean and the little refrigerator worked very well. They had common area microwaves but my wife would of preferred one in the room. The stay overall was very pleasant and would stay there again definitely. TRIPADVISOR.COM USER
USED Condom on the floor is not clean
Jun 18th, 2020
First I have stayed at the Hyatt Place Sarasota / Bradenton Airport 10+ times before. I got my key 6/17/2020 and went to the room. The room had a used condom on the floor. I went back down to get another room. The first thing the person I told at check in should have done was COMP the room. Maybe even offer a free water - Nothing, it was like it happens everyday! TRIPADVISOR.COM USER
Could Be Cleaner
May 30th, 2020
Never felt truly clean. Pictures attached. Super friendly staff! Breakfast was mediocre due to Covid-19. Pictures claim a Starbucks, bar, and small convenience area of snacks. Front desk worker was in charge of making coffees—horrid. No small convenience area of snacks even visible. Pictures on website were a bit misleading. TRIPADVISOR.COM USER
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