Hyatt Place South Bend / Mishawaka

215 W Day Rd | Mishawaka, IN 46545-1401  [SEE MAP]Mishawaka, IN  [SEE ADDRESS]
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Courtesy of Hyatt Place South Bend / Mishawaka

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at the Hyatt Place South Bend / Mishawaka

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Guest Reviews

TripAdvisor Traveler Rating 5

Great hotel, convenient location

Feb 13th, 2020

Great experience overall. Staff were attentive and friendly. The hotel is very conveniently located, very near campus and many restaurant choices. They had everything we need! Would highly recommend this hotel. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Hidden fees

Jan 29th, 2020

My stay was fine, the hotel is new and clean, the bed was comfortable, and the room was spacious and nice. But I got a $109 room and the total charge was $150 after “tax recovery charges and user fees”. That’s a 38% tax and fee rate and it is a scam. Reading the small print I saw that they include fees to the hotel for cleaning and “other” services and the taxes are “estimated”. Actual lodging taxes in Indiana are 7% so the other 31% of charges ($34) are actually hidden fees and the phony $109 rate is actually $143. Trip Advisor should include these fees and show the actual total rate. The hotel also claims to be “pet friendly” but when we arrived they told us the rate for our dog was $75 ($85 after fees!). Doesn’t seem so pet friendly to me. Why not take a deposit in case the pet causes damage? My dog doesn’t use toiletries, linens or a bed, and didn’t get a free breakfast. Why does he have to pay a fee almost as high as the room rate? TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Consistent comfort, nice staff, good breakfast

Jan 24th, 2020

I have stayed here many times. Staff is always friendly and helpful which is truly a differentiator from other hotels! And I've seen a lot of the same staff over the years which tells me they are treated well. That's important. The rooms are very comfortable, spacious and beds are comfortable. Showers are great. Everything works in the room. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Average

Jan 22nd, 2020

The chlorine in the pool was VERY high which gave us headaches, blood shot eyes and irritated skin from only swimming for a short time. The breakfast was disappointing. The room was clean and beds were comfortable. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Nice hotel

Jan 14th, 2020

Have stayed at this hotel twice for hockey tournaments. Nice, clean hotel. Wish rooms had a microwave. Bed and pillows very comfortable. Staff very friendly. Online check in very convenient. Have online check out too, but did not use. They accommodated a late checkout at no charge due to length of grandsons hockey game. TRIPADVISOR.COM USER 

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