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at the Hyatt Place South Bend / Mishawaka
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Sep 10th, 2020
We had a group of friends that stayed one night. We thoughts the hotel was great. Will highly recommend to other family / friends. However I am a Franciscan Alliance healthcare worker and I would have thought for sure a discount could have been applied seeing that Mishawaka is where our Corporate Office is located. TRIPADVISOR.COM USER
Great hotel with even better staff!
May 27th, 2020
We checked in and realized we may have to stay much longer than originally anticipated. Not only did they extend the stay to basically as long as I needed it, but gave me an even better rate than I could get on travel sites AND that was already low. More than that, the staff is just amazing. I work from home, so "home" has become their lobby, where I've been all day from 8 - 5 on my computer. They're all helpful, nice and friendly and I actually feel like they're already my friends. I've been a Hyatt member for a long time and have actually spent months in Hyatt Place and Hyatt House hotels over the years. This one in Mishawaka is just exceptionally well managed. Thanks, Gyorgy, Cassie and Kaylee for being awesome! Tom TRIPADVISOR.COM USER
Greatness under stress
Mar 21st, 2020
Despite the fact that the covid19 pandemic was in full swing, & this was taking a huge toll on the hotel, the staff was amazingly great! And the hotel was kept in exceptional shape during my stay. They all did a great job, despite the terrible circumstances! I'll definitely stay again on my next trip! TRIPADVISOR.COM USER
Friendly & Clean
Mar 21st, 2020
My husband and I had business inm South Bend very recently during the current CORONAVIRUS epidemic. As soon as we walked in we could see and smell how clean the hotel was as we were greeted with a warm smile. We enjoyed the use of the fitness center the next morning (which was cleaned while we were using it) then sat in the lobby enjoying our free cups of coffee while conversing with Sales Rep Cassie. The staff couldn't do enough for us; they were all kind, courteous and cleaning continuously - I highly recommend this hotel! TRIPADVISOR.COM USER
Could not keep up with the mass quantity of kids from a hockey tournament
Mar 8th, 2020
The place was loaded with kids for a hockey tourney and the staff could not keep up with the basic cleaning responsibilities during breakfast. The pool area was at compasity and unusable with all the extra kids. TRIPADVISOR.COM USER
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