Hyatt Regency Bethesda

1 Bethesda Metro Ctr | Bethesda, MD 20814-5325  [SEE MAP]Bethesda, MD  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 5

Flexibility with Wedding due to COVID

Jul 1st, 2020

My wife and I were supposed to get married at the Bethesda Hyatt Regency on March 21, 2020. Rhonda Kyle-Hofberg was our wedding coordinator with the hotel. She was super responsive and flexible the entire process. Unfortunately, we had to cancel our wedding due to restrictions that were put in place in March due to COVID. We are so grateful that Rhonda and the hotel were very accommodating and didn't hesitate to give us a full refund, which was roughly $25,000. We hope we can work with Rhonda again in the future. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Wonderful property, better staff

Mar 23rd, 2020

I have stayed at this hotel multiple times, even though we only live a few minutes away! The remodel is beautiful and every room now features modern amenities, huge TV, and a gorgeous bathroom. The beds are super comfortable and you don't even have to leave the hotel if you don't want...but the metro is steps away if you choose to! However, it's the staff that separates this hotel from others. My most recent stay was for my wife's company's holiday party which happened to coincide with her birthday weekend. The staff went ABOVE AND BEYOND allowing me access to the room to decorate prior to our arrival and upgrades us to a beautiful room with a huge outdoor terrace. They event sent up a complimentary amenity for her birthday. Such a wonderful treat. I've also had the pleasure of working and attending events at the hotel, and I must say Shelley, Rhonda, and their staffs are exceptional. Warm, welcoming, and accommodating, plus the banquet spaces are beautiful. What else do you need in a hotel? I will forever be grateful for making my wife's birthday extra special and would never consider staying anywhere else in the area! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Best place to stay in Bethesda

Mar 22nd, 2020

We're repeat customers at this Hyatt Regency and it never disappoints us. Clean rooms, friendly, helpful service, in an excellent location. This hotel is one of the best values in the area and has quickly become our favorite place to stay. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Very helpful manager

Mar 13th, 2020

I have stayed regularly at this hotel and enjoyed the service and location. Recently I had a issue with a forgotten item in my room, the manager call me personally to address this issue and made sure that they have done there atmost to find the item. I certainly will continue to enjoy my stay at this hotel each time I will be in the area TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Bethesda Hyatt stay

Mar 13th, 2020

Nice hotel. Updates serve it well. Very convenient in the heart of Bethesda with lots of shops and restaurants nearby. Awesome that they have Pelotons in the gym and a full size Starbucks attached. Will definitely book here again. TRIPADVISOR.COM USER 

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