Hyatt Regency Cincinnati

151 W 5th St | Cincinnati, OH 45202-2703  [SEE MAP]Cincinnati, OH  [SEE ADDRESS]
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Courtesy of Hyatt Regency Cincinnati

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Guest Reviews

TripAdvisor Traveler Rating 5

Great hotel

Dec 13th, 2019

We enjoyed our stay. The hotel was very clean and our room was quiet and spacious. The front desk and valet were all very nice. We will definitely stay again. It is very convenient to everything in the downtown area. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Overall fantastic experience

Dec 10th, 2019

Our view of the riverfront was incredible. Every interaction with an employee from valet to front desk was a great experience; friendly, professional and courteous. Rooms extremely clean and very nicely decorated. I highly recommend this hotel for a stay in and around downtown Cincinnati, Ohio. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

great place to stay in Cinti!

Dec 9th, 2019

very professional, pleasant, friendly, sincere staff, including check in staff, housekeeping, restaurant. great fitness center and pool which are important to us. Close to fountain square and Newport on the levy, Mt. Adams. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Fabulous experience!

Dec 8th, 2019

Wonderful service from checking in through checking out. Enjoyed the spotlessly clean room, the friendly service at the restaurant, and the helpful staff. Hated to leave! Recommend trying the best salad and autumn squash soup. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Great hotel but...

Dec 5th, 2019

Love Hyatt Regency. Typically stay at Hilton properties that booked this particular hotel since online it said pets allowed. Of course when I got there they said no pets were allowed and it was a mistake. I explained my dog is a cancer support dog and they allowed him to stay and of course he was well behaved but I think some clarity needs to be changed on their sites associated with Booking.com and TripAdvisor. That said overall my customer service check in was excellent the room was beautiful and super clean very comfortable beds! I will definitely go back again. The valet service was perfect although a little lengthy. I called back for some clarity on my bill and spoke with Jacqueline at the front desk. She reluctantly gave me her name. It’s been my experience in hospitality should always identify yourself when answering the phone. She seemed to have a challenge giving me the item and price on my bill, as I had to kind of dig the information from her. But overall I would say the hotel is excellent and I would definitely recommend staying there. TRIPADVISOR.COM USER 

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