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at the Hyatt Regency Columbus
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Older hotel, needs some attention
Oct 19th, 2020
Covid19 prevented us from being able to access sining alternatives. No valet parking. 'Was directed to the Chestnut St garage. Seemed the East garage would have been a more convenient choice. Room was small. Bathroom even smaller. There was a variety of "white wash smears" all over the bathroom walls. Very curious. Wife commented that the GM or CEO must have never stayed in this room. Checkout clerk made us feel like we were an inconvenience. Doubt we will return. There are better accommodations for less elsewhere. We also saw multiple folks in the lobby & hallways that were NOT wearing masks. TRIPADVISOR.COM USER
Sep 6th, 2020
Had a great weekend at the Hyatt. The rooms are very clean and the beds are comfortable. Jeff at the valet stand was the absolute best with his friendly and welcoming demeanor. He is the reason we will return! TRIPADVISOR.COM USER
Sep 5th, 2020
Decent hotel for the money. Nothing special. Parking was a challenge to navigate to and from. Also paid $20 a night for parking. Nice to get free breakfast from the coffee shop. Good walking distance to several restaurants and bars. We were on the 18th floor which had nice views but traffic on the street was very loud. TRIPADVISOR.COM USER
Aug 25th, 2020
Booking this hotel could have been one of the biggest mistakes in my life. The list of issues is long and was aired out to the manager face to face. If you want to walk two blocks and pay to park your car go here. If you want NO valet services or housekeeping stay here. If you want a grater risk of contracting covid (by not washing down luggage carts) stay here. There is NOT ANYTHING I can say positive about my stay here. I will NOT endorse or encourage anyone to stay here. After staying at two other hotels during my recent trip I could NOT believe how much the hyatt DID NOT do to make the person who was making a reservation aware of what was and what was NOT available at their location. TRIPADVISOR.COM USER
Excellent Service in a Time of Uncertainty
Mar 23rd, 2020
I work in the medical field and work remotely. I rely on the Hyatt in Columbus as my home away from home so that I may still work and assist on the "front lines". Even though they had to make changes to accommodate the impact to their hotel, you wouldn't know it. They have been updating their rooms which includes hard surfaces, new furnishings, and serene spaces. This past year they completely remodeled their exercise room. For those of you looking for a safe space to stay while doing necessary work, this is a great place to be! Once we have defeated this terrible virus, I encourage you to stay here. The staff is amazing and the hotel is conveniently located to all of the great restaurants and bars located on the Short North as well as Jeff Ruby's and rooftop bars across the street. Great Stay! TRIPADVISOR.COM USER
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