Hyatt Regency Coral Gables

50 Alhambra Plz | Coral Gables, FL 33134-5204  [SEE MAP]Coral Gables, FL  [SEE ADDRESS]
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Courtesy of Hyatt Regency Coral Gables

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Guest Reviews

TripAdvisor Traveler Rating 3

More of a transit hotel and pool was not available

Mar 23rd, 2020

This is a good hotel and our room was quite nice, however the pool had been out of action for 10 days prior to our arrival and we were not informed and the hotel website was not updated, this actually ruined our holiday, we would not of used this hotel had we known . We tried to change hotels but the hotel near to this one with a pool was fully booked, the hotel arranged for us to use another hotels pool, but the hotel closest to this would let us use the pool but not the facilities. The hotel pool that we did use [once] was too far aware from this hotel to be a success and the time that we did use the pool, we had to wait 45 minutes for transport to take us back to our hotel, in fact the hotel we visited took pity on us and returned us in their courtesy car. We were given a small refund but this in no way compensated for the disruption to our holiday. This hotel appears to be used mainly by persons en route to the Cruise Ships, so having guests stay for 11 nights appeared to be a shock to them. Our room was always well serviced and Tammy and Howard in the bar were great hosts, but that apart it was an avoidable disaster. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 2

Disappointed

Mar 10th, 2020

The hotel staff were pleasant. We were disappointed in not knowing the pool was under repair. The room was clean and nice nothing spectacular. The hotel was walking distance to miracle mile which was convenient. Had I known about the pool I would have booked another hotel. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 2

Disappointed

Mar 7th, 2020

We only booked for the night pre cruise We enjoy relaxing round the pool from our long flight from the uk adjusting to the time But no the pool was a building site and has been for some time by the look of it Talking of building site a note pushed under our door overnight informed us of the building works next door that would wake us at 9:00am No mention of this at check in Hyatt you are charging premium rates for a 2nd rate product At least give us advanced notice so we can choose what we want to do TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Travelling for business

Mar 6th, 2020

Hotel staff was polite and professional. Hotel grounds and rooms were well maintained and exceptionally clean. Value for the rice of the room was only moderate, the actual rooms are modest and underwhelming, also quite small for king size. My biggest issue was that the swimming pool was being renovated / repaired and construction started at 9am on a SUNDAY. Totally unacceptable. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 2

Hotel was unprepared.

Mar 5th, 2020

I was expecting my room to be ready at check in. In addition, I did not expect the shower door to be broken. There was so much noise with the construction going on at the hotel. The walls are so thin that you can here everything outside. TRIPADVISOR.COM USER 

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