Hyatt Regency Hill Country Resort and Spa

9800 Hyatt Resort Drive | San Antonio, TX 78251-4104  [SEE MAP]San Antonio, TX  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 4

Family Reunion & Celebration

Jun 18th, 2019

Our extended family experienced all the resort had to offer during a 4-day stay to celebrate our parents 60th anniversary. Our group of thirty ranged in age from 6 months to 80 years old. We enjoyed the pools, lazy river, golf course, walking paths, smores around the campfire, poolside bar and cafe, restaurants (both buffet and menu service), and catered meals in private room. It's sort of like being at an all-inclusive resort...only you have to pay BIG for certain amenities, like food and drink!! We were there over Father's Day weekend so it did get very crowded at the pool and the lazy river was basically standing room only. Parking was also a challenge with the crowd. We liked the layout of the resort and accessibility to activities. Guest rooms are comfortable and clean. We would like to return at a time when they are not so busy. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Awesome weekend to San Antonio!

Jun 18th, 2019

The resort was beautiful. Our room was clean and conveniently located to everything. Kids LOVED the lazy river and beach area. They even asked me when we can return while we were there. The staff was very accommodating and helpful especially Paula at the front desk. Only wished there were more dining options for breakfast and lunch. Will definitely return! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Great getaway!

Jun 17th, 2019

My husband and I had a wonderful babymoon here. We thoroughly enjoyed the lazy river, adults only pool area, and spa! The staff truly goes above and beyond to make you feel welcome. We were a little worried that it wouldn't be a great couples getaway during the summer, but upon check-in, the reception was sure to point out the adults only pool, which is secluded from the busier activity pool area. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Family Getway

Jun 17th, 2019

We truly cannot complain on the service, food or atmosphere. For my family, the cost of the trip versus what was fun for our son (7) to do other than swimming was not what I expected. I would not return. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

Terrible service! They don’t like guest request. Not trained in hospitality

Jun 17th, 2019

Front desk seemed to lack compassion and generally did not seem to be trained in the art of hospitality. Did not remove feathers from room even after I called twice and asked management after we arrived. After feather bedding was removed they left feather dander all over the room. On top of ever surface including the headboard. If your guest has an extreme feather allergy then please remove feathers and then clean the room. TRIPADVISOR.COM USER