Hyatt Regency Indian Wells Resort & Spa

44600 Indian Wells Lane | Indian Wells, CA 92210  [SEE MAP]Indian Wells, CA  [SEE ADDRESS]
Credit

Courtesy of Hyatt Regency Indian Wells Resort & Spa

Find the Best Price

at the Hyatt Regency Indian Wells Resort & Spa

Press the down arrow key to interact with the calendar and select a date. Press the question mark key to get the keyboard shortcuts for changing dates.

Press the down arrow key to interact with the calendar and select a date. Press the question mark key to get the keyboard shortcuts for changing dates.

Guest Reviews

TripAdvisor Traveler Rating 3

Good, but F&B manager unprofessional

Jul 18th, 2019

Had a great stay during my vacation! Special thanks to firstly Jonathan; who was an amazing help and great at check-in, super friendly and sweet! Also thanks to Tesse, I believe she told me she was new and gave us great suggestions for what to do nearby Palm Springs and Ish at the front desk who was also a great help. Breakfast was great! The only issue I had was with the food and beverage supervisor, Courtney. Our first issue was the menu was misleading, on the room service menu it stated that pizza was served daily until 12 AM, however upon ordering they said pizza was unavailable and only served until 10:30 PM. We got over this and ordered something else, had our food delivered to us and all was great. Then we get a call saying our credit card wasn’t charging. As many of you know, if you are from out of state, you have to authorize things that come from a different state as they are deemed suspicious. I told her to give me a few minutes to call my credit card company and authorize the transaction, and Courtney rudely and abruptly said, “Well we close in 5 minutes, can you bring a different card down?” even though it was 11:30, 30 minutes before they close—clearly she wanted to close early and not do her job fully. I told her no, that I could not and will call my company and let her know. To this end, she hung up in my face. This was completely unprofessional for a supervisor or manager, and her attitude in person was even worse. Disregarding Courtney, overall my stay was great! Would recommend. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

OK place to stay

Jul 18th, 2019

The hotel was ok. Rooms seem to be old and old decorations. The grounds we not kept up, especially around the pool area. Lots of leaves and debris in a lot of the areas. The service was great, staff was very friendly and helpful. Breakfast buffet was very expensive and the selection was not so good. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

My most favourite hotel !

Jul 17th, 2019

Started coming here in 2017 likes the property and pools but the staff made me come back even more! They really pay attention to all customers needs suggestions and what would make their experience perfect ! I just stayed here July 8 th to the 11th with 2 good Colleagues! We had a amazing relaxing time. Great food ! Great breakfast at Latinas . Nice bar tender . Wonderful big room ! And the” most famous “ relaxing “adult pool and jacuzzi”. !!! That area makes me forget al about life and work stress !!! And I had two great concierge hosts !! Paula Spencer and Amber Owens. They helped with any questions on golf ,the property , rooms , and food. Working in the grocery biz I appreciated amazing customer service this hotel gives me every stay ! I will be back ! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Relaxing

Jul 16th, 2019

We were there for a marriage retreat. The property itself was very calm and relaxing. The room was clean, roomy, relaxing and comfy. We actually enjoyed wanting to stay in the room most of the time for those reasons. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Great Experience

Jul 16th, 2019

This hotel was amazing. The staff was extremely friendly. It was just my husband and I and we had a great time. We will definitely be bringing the kids next time. They had fun things for them as well. TRIPADVISOR.COM USER 

When purchasing from our site, we may earn commissions. This does not affect the quality or independence of our editorial content.