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at the Hyatt Regency Merida
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The staff was very helpful and prompt when I had a question about the internet and the shower.
Jun 1st, 2019
I am a member of the Hyatt Club so I get to use the pool when I want. Among the many discounts, I get a free night at the Hyatt. Alas I chose April 30 as the date of my stay. May Day is a big deal here so I was awoken by loud speakers on the street below at 7:00 AM. My room was updated and the bed was incredibly comfortable with lots of pillows. TRIPADVISOR.COM USER
May 14th, 2019
Excellent location! Very comfortable to get around and visit different sites in a walking distance. The staff was very friendly and useful, the hotel is clean and has a very nice atmosphere. Breakfast buffet is very good. TRIPADVISOR.COM USER
A little faded but very pleasant.
May 14th, 2019
The hotel has seen better days and is now somewhat faded. Nevertheless the room and bathroom were spacious and the staff very pleasant and helpful. The breakfast is plentiful but of middling quality. The hotel is well sited and a short ride from the centre, coach station and airport. Overall good value for money and recommended. TRIPADVISOR.COM USER
A lovely stay in Merida
Apr 25th, 2019
The Hyatt was perfect for us, within walking distance or a short taxi ride to wherever we wanted to go. The pool is a great place to lounge around and cool off. The club lounge suited us for breakfast or a glass of wine in the evenings. The rooms have been recently updated. TRIPADVISOR.COM USER
Need to get up to date
Apr 5th, 2019
Ac didn't work good. Front desk are very slow. To get a minibar open took them over 2 hours Location is the best. I travel to Merida 4times a year. There service is not like before. And the gym needs to be upgraded TRIPADVISOR.COM USER