Hyatt Regency Reston

1800 Presidents St | Reston, VA 20190-5691  [SEE MAP]Reston, VA  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 2

Wish it was better.

Mar 15th, 2020

Poor customer service at the hotel and neglect of customer requests, front desk staff acts like clients are there to bother them during their busy day. City of Reston is beautiful on the other hand and all service staff at the shops and little cafes are friendly and helpful. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Just a hyatt

Mar 11th, 2020

There was an empty hand lotion bottle in the fire exit stairs suggesting... activities. The gym was dirty. The maids threw away my coffee filters and the frontdesk made no real effort to repair the situation. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

good meeting space, good Catering.

Mar 9th, 2020

Great place for a conference. Catering service was very good. The breakfast was good, though limited selection, and a little light on things like two pieces of toast for a breakfast. Over all though, I enjoyed the hotel and its amenities. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 2

Disgusting Bathroom

Mar 9th, 2020

When the hotel wasn't experiencing 'hot water issues,' the shower was disgusting! The dirty bathwater was above my ankles and my room had a faint smell of smoke. Very unsatisfied. The location was convenient as it has convenient dining and shopping surrounding. The attached restaurant has great burgers! BUT i wouldn't advise staying in one of the rooms unless they undergo a vigorous cleaning. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Professional Hospitality

Mar 2nd, 2020

I stay regularly at the Hyatt Regency Reston. From the warm greetings from the bellmen at the front to Jayne M. in the most lovely ambassador of the Club Level. She makes all the frequent travelers feel special by remembering their names (their family names if they've visited), their beverage preferences and overall is just full of helpful information. For frequent business travelers, this hotel is excellent. The only issue is that it books up quickly. TRIPADVISOR.COM USER 

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