Hyatt Regency Savannah

2 W Bay St | Savannah, GA 31401-1107  [SEE MAP]Savannah, GA  [SEE ADDRESS]
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Courtesy of Hyatt Regency Savannah

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at the Hyatt Regency Savannah

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Guest Reviews

TripAdvisor Traveler Rating 5

Couples vacation

Feb 18th, 2020

Great stay, breakfast at oaks was good but the staff was a little rude but everything worked out. Bed was super comfy, would recommend you guys travel in the summer it’s so much to see and do. Me and my boyfriend made memories. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Amazing stay! Definitely will stay here in the future.

Feb 18th, 2020

Lovely hotel. Beautiful place and amazing location on the river. My family was impressed. Lots of places to eat nearby. Awesome views of the river and breathtaking views from the hotel lobby. Indoor pool was greeaat! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Mini vacation

Feb 18th, 2020

The room was nice but maid's never made a visit. We stayed 2 nights and had to find a cart in the hall to get a fresh towel and coffee packs. Also, the walls must be paper thin because we could hear the next room like we were in it. Fortunately that family checked out after the first night. Unfortunately one of their kids must have set the clock alarm for 5 am. It beeped for 10 minutes before it finally stopped. On a positive note, our view from the window was very nice and the bed was comfortable. The staff we did meet were nice. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 2

Hotel takes nosedive

Feb 17th, 2020

My wife and I have stayed at this hotel on numerous occasions, but it has really taken a nosedive. The staff is impolite, and they are dishonest in pricing. We were quoted on the phone at the time of booking, 2 days at $171.82. When we checked in, the desk attendant said, "Oh no ... that was $171.82 a day." Then she said, the price for the room on the day of booking is the price you pay when you check-in, even if you've made reservations months in advance. We finally got them to offer us free breakfast, which I suppose is great given what they charge for their buffet breakfast. So, belonging to Hyatt rewards doesn't do anything for you, price-wise, and rather than being treated as a preferred guest, they treat you as if you're a low IQ bum. And then we had to complain before the hotel housekeeping staff could find the time to make up our room. I hope it made sense to them to feed their bottom-line now rather than increasing, over time, revenues from happy, returning customers because they won't be getting any more business from us. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Great location, beautiful city, attentive staff

Feb 16th, 2020

I stayed at the Hyatt Regency Savannah with my 9 yr old daughter for 2 nights. Lenny greeted us at the front desk with warmth & professionalism. He found the perfect room with a view for us & it was the beginning of a wonderful stay. The breakfast buffet had anything you could dream of eating & the chefs went above & beyond to bring my daughter fresh berries & samples of things she might like. Our room was clean & spacious. When I needed my vehicle, the valet staff were quick, polite & amusing- especially Merton & Garfield. Thank you for making our stay so pleasant. We look forward to visiting again! TRIPADVISOR.COM USER 

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