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at the Hyatt Rosemont Near O'Hare
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Dec 24th, 2020
I took the complimentary shuttle from the terminals. There are located a few restaurants within walking distance. Staff was friendly and the room was spacious. I would choose this Hyatt hotel again in the future! TRIPADVISOR.COM USER
Oct 22nd, 2020
My husband, son and I stayed here for the Morgan/Freeman Wedding. Excellent customer service and the rooms were clean. I liked the facts they put all on seven and eighth floors. The freedman had the suite. TRIPADVISOR.COM USER
Out of the way, older hotel
Mar 14th, 2020
I had to stay here as this is where my client booked me for a meeting. But I will never stay here again, even if it is at the recommendation of my client. First, the hotel is old and showing its age. The rooms are old and the furniture represents that. The televisions is a smaller screen, maybe 40”, and it’s way too small for the room. I was disappointed that there was no free coffee station available. I checked in at around 3:00 PM and I asked where can I get coffee in the hotel. The agent told me I could buy coffee from their restaurant, which was closed, and that there was free coffee in the room. Yes, that’s what I want; room brewed coffee. The location of this hotel is another issue. It’s directly across the street from a casino, and that’s it! There are no decent restaurants within walking distance and the hotel restaurant was empty after it opened, making me wonder if the guests there knew something I didn’t. If you’re staying in the area, there are many nicer hotels to stay at. Granted, they will be more expensive, but you’ll get more services and a better restaurant. TRIPADVISOR.COM USER
Great customer service
Mar 7th, 2020
Very friendly and accommodating staff!!!!! Rooms, overall, are comfortable and clean. It is only ten minutes away from the airport, making it very convenient and the train station is very closeby too. TRIPADVISOR.COM USER
Mar 5th, 2020
I stayed here for a week last month on a business visit. The hotel has a shuttle from O'hare, a phone call is all it takes to schedule a pick up. Internet was fast & reliable. Breakfast was included in my package, and on some days there was a buffet, while on other days the choice was from their breakfast menu - an entree, a juice & coffee. The TV in the room had chromecast built in, and all i had to do was cast programmes from my phone - pretty cool TRIPADVISOR.COM USER
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