Hyatt Zilara Cancun
Blvd. Kukulcan Km 11.5 Zona Hotelera | Cancun, Maya Riviera & The Yucatan 77500 [SEE MAP]Cancun, Maya Riviera & The Yucatan [SEE ADDRESS]
Courtesy of Hyatt Zilara Cancun
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Overview
If you've come to Cancun to party, then you'll probably want to find another property. Hyatt Zilara Cancun is all about relaxation and tranquility, which can make this adults-only resort a little too quiet for some travelers. But if quiet is what you're looking for, then book one of the Hyatt's premium suites, which feature ocean views (even in the bathrooms), spacious two-person in-suite whirlpool tubs and handcrafted wood furnishings. Included in the price of your room is access to two pools, including an Olympic-size pool, the hydrotherapy circuit at the spa, the resort's bicycle center and daily and nightly entertainment. The all-inclusive package also covers meals at six eateries and unlimited alcoholic and nonalcoholic beverages at the property's five bars. You'll also enjoy room service delivery into your room's "Magic Box" – a compartment that goes from your room to the hallway, allowing resort employees to deliver room service 24 hours without disturbing you. If you're a World of Hyatt member, you can earn or redeem points here for stay perks.
- Location
- Cancun
- Hotel Class
- 4.5-star
- Property Type
- All-inclusive resort, 307 rooms
- Primary View
- Neighborhood, Ocean
- Style
- Traditional, Modern
- Best For
- Couples, Groups
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Rankings
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- 4.5Hotel Class
- GREATCritic Rating
TripAdvisor Traveler Rating
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Critic Reviews
Other Awards
- AAA/CAA Four Diamond Awards 2019
- TripAdvisor Travelers' Choice Awards 2018
This gorgeous all-inclusive, adults-only resort has an amazing location on Cancun’s widest beach and is within minutes of the best shopping and nightlife in town. No matter which suite you choose, you’ll wake up every morning to ocean views from your balcony, and spend your evenings soaking in a private whirlpool tub for two.
The former Royal Cancún was rebranded at the end of 2013, and though rooms now have a brighter look, the outstanding amenities and attention to detail remain essentially unchanged and extraordinary for an all-inclusive. adults-only, all-suites hotel a sybaritic pleasure.
Luxury is the focus at this high-end, adults-only resort, where every room has mahogany furniture, Jacuzzis, ocean views, balconies with hammocks, and 'magic boxes' that allow room service to be delivered without ever opening the door.
Suites appear updated and buck traditional room layouts with a centrally located bed and spacious balcony (some are even swim-out). The bathrooms boast massive walk-in showers and Jacuzzi tubs with killer views. The quality of the food is surprisingly good and varied, including the convenient 24-hour VIP lounge.
Located in the heart of Cancun’s Hotel Zone hugging the turquoise Caribbean Sea, the recently opened Hyatt Zilara Cancun is the first Hyatt-branded adult-only all-inclusive resort. The AAA Four Diamond Resort houses 307 spacious suites including 17 swim-up and seven presidential suites.
Other Awards
- AAA/CAA Four Diamond Awards 2019
- TripAdvisor Travelers' Choice Awards 2018
Guest Reviews
A hotel's guest rating is calculated using data provided under license by TripAdvisor. A total of 7228 have reviewed the Hyatt Zilara Cancun, giving it a rating of 4.5, on a scale of 1-5.
TripAdvisor Travel Rating:
TripAdvisor Travel Rating:Guest Rooms
- Complimentary Wi-Fi offered throughout resort
- Select accommodations include swim-up access to semi-private pool
- Presidential Suites have steam showers, exclusive beach cabanas, telescopes and separate living and dining rooms
Standard room size: 653 square feet
- Internet (free)
- Premium channels
- Workspace/desk
- Minifridge
- Bathrobes/slippers
- Minibar
- Shower/tub combo
- Separate shower
- Separate tub
- Wireless Internet
- Guest rooms with patios and balconies
- Adjoining rooms available
Location & Parking
- Approximately 13 miles northeast of Cancun International Airport
- Off-site excursions can be arranged through on-site travel agency (charges apply)
- Free loaner bikes and valet and self-parking available
- Airport transfers offered for a fee
- 24-hour valet parking (free)
- 24-hour self-parking (free)
- Airport shuttle (with fee)
- Car service (with fee)
Within walking distance of:
- Grocery store
- Movie theater
- Theater
- Shopping
- Bus stop
- Train station
- Subway/metro stop
- Restaurants
- Beach
Dining
- On-site coffeehouse with grab-and-go pastries and coffee drinks available
- Room service offered 24 hours a day
- Infinity pool has swim-up bar
- Hyatt Club Level suites include unlimited premium drinks
Number of restaurants: 6
Cuisine Types: Buffet, Asian, American, Mexican
- Fine dining
- Casual dining
- Quick service cafe/coffee shop/marketplace
- Bar/lounge
- Room service
- 24-hour room service
- Free breakfast
Pool
- Free poolside and beachside cabanas available; exclusive beach cabanas reserved for select Hyatt Club Level suites
- Motorized water sports equipment can be rented for a fee
- Hyatt Club Level suites include personal beach butlers
- Family pool
- Infinity pool
- Whirlpool/hot tub
- Adults-only pool
- Lap pool
- Wading pool
- Lazy river
- Seasonal
- Indoor
- Outdoor
- Indoor/outdoor combo
- Pool bar
- Lifeguard on duty
- Poolside service
- Waterslide
- Deck chairs or cabanas
Spa
- Spa open daily from 8 a.m. to 8 p.m.
- Multiple couples packages offered
- Beachside massages available
Services offered:
- Massage
- Facial
- Body treatments (i.e. scrubs, wraps)
- Salon services
- Outdoor treatment area
- Steam room
- Sauna
Fitness
- Fitness center open 24 hours a day
- Personal training sessions can be arranged for a fee
- Free loaner bikes provided
- Beach and pool volleyball available
- No nonmotorized water sports equipment offered
- Weight equipment
- Cardio equipment
- Yoga mats
- Free fitness classes
- Premium fitness classes (with fee)
- Bicycles (free)
- Tennis (free)
- Guided runs
- Paddle boats
- Motor boats (with fee)
Business
- On-site business center available
- All business groups receive complimentary welcome drink, hors d'oeuvres reception and buffet-style dinner with open bar
- Free Wi-Fi available throughout resort
Number of meeting rooms: 6
- Business center
- Meeting rooms
- Meeting and event planners available
Wedding
- On-site wedding planners assist with all ceremony and reception details
- Preview package offered for couples interested in touring property and sampling on-site catering before booking a wedding package
- Wedding chapel can accommodate up to 20 people
- Honeymoon, anniversary and vow renewal packages available
Maximum wedding guest capacity: 350
- Hotel hosts weddings
- Outdoor space for weddings
- Wedding planners available
Editor’s note: Hotel information is updated periodically. If this is your property and you notice any inaccuracies, please let us know. If you are interested in obtaining a badge to display on your website or in other media, please contact us.
Find the Best Price
at the Hyatt Zilara Cancun
Press the down arrow key to interact with the calendar and select a date. Press the question mark key to get the keyboard shortcuts for changing dates.
Press the down arrow key to interact with the calendar and select a date. Press the question mark key to get the keyboard shortcuts for changing dates.