Hyatt Ziva Cancun
Blvd. Kukulcan, Manzana 51, Lote. 7 Zona Hotelera | Cancun, Maya Riviera & The Yucatan 77500 [SEE MAP]Cancun, Maya Riviera & The Yucatan [SEE ADDRESS]
Courtesy of Hyatt Ziva Cancun
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Overview
Hyatt Ziva Cancun is an all-inclusive resort located on the white-sand beaches of Cancun. Guests who stay here receive complimentary meals at nine eateries and free drinks at seven lounges and bars, including a local microbrewery. There is also a KidZ club, three infinity pools that overlook the Caribbean Sea, snorkeling gear, beach and pool cabanas, beach volleyball courts, a tennis court, live entertainment, a spa and a fitness center with Pilates classes. The 547 rooms and suites start at 483 square feet and feature terraces or balconies, complimentary minibars, free Wi-Fi access, flat-screen TVs, marble bathrooms with separate showers, king-sized beds and an additional queen-sized sofa bed. Recent guests said this Hyatt is an excellent choice for vacationing families, given all of the kid-friendly amenities, but couples also said this is a great place to reconnect over cocktails, salsa dancing and couples massages. Plus, many recent vacationers described the service throughout the property as stellar, though several mentioned check-in was slow. Another perk, though, is that this resort is under the Hyatt brand, meaning members of the loyalty program can accrue or redeem points while staying here.
- Location
- Cancun
- Hotel Class
- 4.5-star
- Property Type
- All-inclusive resort, 547 rooms
- Primary View
- Ocean
- Style
- Traditional
- Best For
- Families, Couples, Solo travelers, Groups
Explore
- 4.5Hotel Class
- GOODCritic Rating
TripAdvisor Traveler Rating
Rankings
U.S. News analyzed more than 30,000 hotels to find the best in the USA, Europe, Canada, Mexico, Bermuda and the Caribbean, based on reputation among travel experts, guest reviews and hotel class ratings.
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Critic Reviews
With a scenic location on two pristine white-sand beaches and a wealth of features and services, the massive, all-inclusive Hyatt Ziva Cancun is a great luxury choice for both families with kids and couples wishing to relax.
This is the only all-inclusive property in the area with a brewpub on premise, which showcases a rotating selection of house-made brews.
The food is surprisingly good for an all-inclusive.
If you're planning a group getaway, this is the place to stay. The resort has [multiple] restaurants and three lounges, as well as a whole menu of complimentary activities.
Guest Reviews
A hotel's guest rating is calculated using data provided under license by TripAdvisor. A total of 7141 have reviewed the Hyatt Ziva Cancun, giving it a rating of 4.5, on a scale of 1-5.
TripAdvisor Travel Rating:
TripAdvisor Travel Rating:Guest Rooms
- Some rooms feature front row views of the on-site dolphin habitat
- Adults-only Turquoize Suites offer upscale room amenities (like outdoor Jacuzzi tubs and tablet technology), a private check-in desk and access to amenities at the nearby adults-only Hyatt Zilara Cancun
- Club-level rooms include premium liquor packages, an exclusive concierge lounge with refreshments and spa discounts
Standard room size: 483 square feet
- Internet (free)
- Premium channels
- Workspace/desk
- Minifridge
- Bathrobes/slippers
- Minibar
- Shower/tub combo
- Separate shower
- Separate tub
- Wireless Internet
- Guest rooms with patios and balconies
- Adjoining rooms available
Location & Parking
- The Cancun International Airport is about 15 miles southwest of the property
- The resort partners with neighboring Hyatt Zilara Cancun resort to offer more adults-only amenities and services
- 24-hour valet parking (free)
- 24-hour self-parking (free)
- Airport shuttle (with fee)
- Car service
Within walking distance of:
- Grocery store
- Movie theater
- Theater
- Shopping
- Bus stop
- Train station
- Subway/metro stop
- Restaurants
- Beach
Dining
- The beachfront Bar del Mar is reserved for Club-level guests only
- The rooftop Punta Vista bar and the La Bastille restaurant are for adults-only
- Live entertainment is provided nightly at various outlets
Number of restaurants: 9
Cuisine Types: Buffet, Asian, Italian, American, Mexican, Latin American, French, Spanish
- Fine dining
- Casual dining
- Quick service cafe/coffee shop/marketplace
- Bar/lounge
- Room service
- 24-hour room service
- Free breakfast
Pool
- Pools are open from 7 a.m. to 8 p.m. daily
- Private cabana rentals include a bottle of Champagne
- Lifeguards provided at the beach only
- Family pool
- Infinity pool
- Whirlpool/hot tub
- Adults-only pool
- Lap pool
- Wading pool
- Lazy river
- Seasonal
- Indoor
- Outdoor
- Indoor/outdoor combo
- Pool bar
- Lifeguard on duty
- Poolside service
- Waterslide
- Deck chairs or cabanas
Spa
- Couples treatments available
- A menu of specialized children's and teen services is provided
- Open daily from 8 a.m. to 8 p.m.
Services offered:
- Massage
- Facial
- Body treatments (i.e. scrubs, wraps)
- Salon services
- Outdoor treatment area
- Steam room
- Sauna
Kids
- KidZ Club is open daily for children ages 4 to 12
- Babysitting services available for a fee
- Specialized spa services for kids and teens are offered
- Kids club (free)
- Cribs
- High chairs
Fitness
- Personal trainers available on-site from 6 a.m. to 9 p.m. daily
- Must be 18 or older to use the fitness center
- Fitness center open 24 hours
- Weight equipment
- Cardio equipment
- Yoga mats
- Free fitness classes
- Premium fitness classes (with fee)
- Bicycles (free)
- Tennis (free)
- Guided runs
- Paddle boats (free)
- Motor boats (with fee)
Business
- Complimentary Wi-Fi is available throughout the resort
- On-site group coordinators help organize team-building activities and excursions
Number of meeting rooms: 12
- Business center
- Meeting rooms
- Meeting and event planners available
Wedding
- Most venues available until 11 p.m.
- Honeymoon and anniversary discount packages available
Maximum wedding guest capacity: 400
- Hotel hosts weddings
- Outdoor space for weddings
- Wedding planners available
Editor’s note: Hotel information is updated periodically. If this is your property and you notice any inaccuracies, please let us know.
Find the Best Price
at the Hyatt Ziva Cancun
Press the down arrow key to interact with the calendar and select a date. Press the question mark key to get the keyboard shortcuts for changing dates.
Press the down arrow key to interact with the calendar and select a date. Press the question mark key to get the keyboard shortcuts for changing dates.