Hyatt Ziva Rose Hall

Rose Hall Road, A1 | Montego Bay  [SEE MAP]Montego Bay  [SEE ADDRESS]

Courtesy of Hyatt Ziva Rose Hall

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Property's seven restaurants serve delectable cuisine
Some reviewers cited negative experiences with resort's staff
Much like its sister property, Hyatt Zilara Rose Hall, Hyatt Ziva Rose Hall impresses guests with its top-notch cuisine and resort amenities. In addition to having access to seven restaurants, a pastry shop, a coffee shop and three bars (including a swim-up pool bar) on-site, visitors will find three additional eateries and another watering hole at Hyatt Zilara Rose Hall. (Past visitors especially enjoyed Di Roza, Fuzion and Choicez for their wide array of options and delectable fare.) Additionally, previous guests appreciated the cleanliness of the rooms, which come equipped with private balconies or patios, complimentary Wi-Fi access, rainfall showers, flat-screen TVs and minibars restocked daily. However, some encountered customer service issues during their stays. Aside from the fact that the property is kid-friendly and all-inclusive, Hyatt Ziva Rose Hall is popular among travelers thanks to its location: It's conveniently situated just 7 miles northeast of Doctor's Cave Beach, one of Jamaica's most famous shorelines. And just like other Hyatt properties, the resort participates in the World of Hyatt rewards program, so members can accrue or use points here.
Montego Bay
Hotel Class
Property Type
All-inclusive resort, 277 rooms
Primary View



  • 5.0Hotel Class
  • GOODCritic Rating


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Critic Reviews

  • Condé Nast Readers' Choice List 2019
  • AAA/CAA Four Diamond Awards 2019

Guest Reviews

A hotel's guest rating is calculated using data provided under license by Tripadvisor. A total of 4514 have reviewed the Hyatt Ziva Rose Hall, giving it a rating of 4.5, on a scale of 1-5.

Tripadvisor Travel Rating: 

Tripadvisor Travel Rating: Tripadvisor Traveler Rating 4.5 based on 4514 reviews 4.5 (based on 4514 reviews)

Guest Rooms

Hyatt Ziva Rose Halls rooms and suites feature modern Carribean decor with colonial-style dark wood furniture, tile floors and soothing neutral color schemes with colorful accent pieces throughout. In-room amenities include flat-screen TVs, alarm clock radios, stocked minibars, coffee makers, and bathrobes and slippers. Each room offers a furnished balcony or patio with garden, pool or ocean views.
  • All-inclusive rates cover in-room Wi-Fi access, minibar items and 24-hour concierge service
  • Select suites offer butler service; some also boast swim-up access to a semi-private pool

Standard room size493 square feet

  • Premium channels
  • Workspace/desk
  • Minifridge
  • Bathrobes/slippers
  • Minibar
  • Shower/tub combo
  • Separate shower
  • Separate tub
  • Internet
  • Wireless internet
  • Free internet
  • Fee for internet usage
  • Guest rooms with patios and balconies
  • Adjoining rooms available

Location & Parking

This family-friendly Hyatt is located on the beach in the Rose Hall resort area of Montego Bay, Jamaica. The resort sits next to its sister property, the adults-only Hyatt Zilara Rose Hall. Aside from the beach, there is not much within walking distance besides other resorts and the Half Moon Shopping Village, which is less than a mile west of the property.
  • Sangster International Airport is less than 7 miles southwest
  • Airport transfers (charges apply)
  • Free valet and self-parking
  • 24-hour valet parking (free)
  • 24-hour self-parking (free)
  • Airport shuttle (with fee)
  • Car service

Within walking distance of:

  • Bus stop
  • Restaurants
  • Movie theater
  • Train station
  • Beach
  • Theater
  • Subway/metro stop
  • Grocery store
  • Shopping


The resort's seven dining options bring international flavors to Jamaica, including those from Brazil, Italy, Asia and England. Other options include Jamaican barbecue at Barefoot Jerkz, an international buffet and the seafood-focused Blue Grill at Calypzo. On-site bars range from an open-air bar to a piano bar to a swim-up pool bar.
  • Room rates cover all meals and drinks
  • Room service available 24 hours a day
  • Pastry and coffee shops

Number of restaurants7

Cuisine TypesBuffet, Asian, Italian, American, Latin American

  • Fine dining
  • Casual dining
  • Quick service cafe/coffee shop/marketplace
  • Bar/lounge
  • Room service
  • 24-hour room service
  • free breakfast


The resort's main pool is located in the center of the property and features an infinity edge and a swim-up bar. There's also an activities pool for games like pool volleyball and pool basketball. Lounge chairs and umbrellas furnish the expansive pool deck, and cabanas are available to rent. Some lounge chairs are placed directly in the pool, and palm trees and lush foliage planted throughout help create a tropical vibe. Lounge chairs and palapas are available on the beach as well.
  • Free towels
  • Complimentary nonmotorized water sports equipment includes catamarans, kayaks, boogie boards and snorkel gear
  • Activity pool hosts free water aerobics classes
  • Lap pool
  • Wading pool
  • Lazy river
  • Family pool
  • Infinity pool
  • Whirlpool/hot tub
  • Adults-only pool
  • Lifeguard on duty
  • Poolside service
  • Waterslide
  • Deck chairs or cabanas
  • Pool bar


The resort's full-service Zen Spa features 11 treatment rooms, and guests can also opt to have services done in their rooms or in outdoor therapy rooms overlooking the sea. Along with standard treatments, the spa offers nail care, body waxing, makeup application and hair styling.
  • Bridal suite
  • Plunge pools

Services offered:

  • Massage
  • Facial
  • Body Treatments (i.e. scrubs, wraps)
  • Salon services
  • Outdoor treatment area
  • Steam room
  • Sauna


The resort offers age-appropriate activities, including games and arts and crafts for little ones and dance parties and video games for older children, in its kids and teens clubs. Additionally, children can play bingo, shuffleboard, corn hole, pool, pingpong, beach volleyball and more. The property also houses a game room with foosball and air hockey tables.
  • Boat trips and zip lining excursions (charges apply)
  • Free kayaks, catamarans, boogie boards and snorkel gear at beach
  • All-inclusive rates cover kids and teens club activities
  • Kids Club
  • Free Kids Club
  • Fee for Kids Club
  • Cribs
  • High Chairs


The resort houses a fitness center with standard equipment, including cardio and strength-training machines and free weights. There are also daily fitness classes, including beachside yoga, boot camp or a water gym. Plus, guests have access to complimentary water sports equipment, such as kayaks and boogie boards.
  • Horseback riding and mountain biking excursions can be arranged for a fee
  • Weight equipment
  • Cardio equipment
  • Yoga mats
  • Free fitness classes
  • Premium fitness classes (with fee)


The resort offers 50,000 square feet of event space, including a ballroom, boardrooms and outdoor venues overlooking the beach. These spaces are able to accommodate meetings small and large, and events planners can assist with activities, such as team-building exercises, golf and catered dinners and receptions. Groups that book events are given a complimentary hors d'oeuvres reception and a buffet-style dinner with an open bar, along with welcome drinks at check-in.

    Number of meeting rooms7

    • Business center
    • Meeting rooms
    • Meeting and event planners available


    Hyatt Ziva Rose Hall can host weddings around the property, and it offers a variety of packages, from simple to luxurious. Venue choices for the ceremony include a wedding gazebo, an ocean gazebo and deck, the sky lounge, several ballrooms and the beach.
    • Bridal spa suite
    • Largest space can accommodate up to 1,000 guests

    Maximum wedding guest capacity1200

    • Hotel hosts weddings
    • Outdoor space for weddings
    • Wedding planners available

    Editor’s note: Hotel information is updated periodically. If this is your property and you notice any inaccuracies, please let us know. If you are interested in obtaining a badge to display on your website or in other media, please contact us.

    Find the Best Price

    at the Hyatt Ziva Rose Hall

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