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at the Hyatt Ziva Rose Hall
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Awesome stay, covid protocols great!
Dec 1st, 2020
Hotel and staff were very prepared for the new normal with covid. Hygienic practices were reinforced. Good food and entertainment. The staff paid special attention to the fact that one of us was celebrating a birthday and made that special. TRIPADVISOR.COM USER
The best resort ever
Nov 30th, 2020
I have been to several hotel/resorts. The Hyatt was the top among all. I have never felt so comfortable and relaxed. They were very accommodating during the pandemic and made sure we felt that we would not miss a thing under the circumstances. Simone P. The wedding planner made our stay unforgettable. Our rooms were immaculate and smelled great thru the whole week visit. TRIPADVISOR.COM USER
Awesome People, Awesome Vibe, Awesome Food
Nov 30th, 2020
The experience was absolutely fantastic! Every person that I had contact with elaborated poise and great hospitality! The food was jamazing!! Honorable mentions to: Jason at the Front Desk, Tena-Shae from the Buffet, Pethrina from the Fuzion, Desmond and Erik! Thank you 🙏🏽 TRIPADVISOR.COM USER
Nov 28th, 2020
Check-in was horrible. The food was okay not as good as the review i read before booking. The room decor is outdated. I had issues and a IT guy Shane on the badge was suppose to help me, that guy made me felt harass and uncomfortable. the company needs to get rid of him for the sake of other guest. be careful who you ask for assistance. also customer service was poor at the restaurants. TRIPADVISOR.COM USER
The perfect Covid getaway
Nov 25th, 2020
I had heard the good review but was very impressed with not only the amazing customer service (hard to find in Jamaica) but the strict Covid guideline which all staff members followed and enforced all while still making our group feel relaxed and on vacation pre covid TRIPADVISOR.COM USER
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