Hyatt Ziva Rose Hall

Rose Hall Road, A1 | Montego Bay  [SEE MAP]Montego Bay  [SEE ADDRESS]
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Courtesy of Hyatt Ziva Rose Hall

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Guest Reviews

Tripadvisor Traveler Rating 5

Awesome stay, covid protocols great!

Dec 1st, 2020

Hotel and staff were very prepared for the new normal with covid. Hygienic practices were reinforced. Good food and entertainment. The staff paid special attention to the fact that one of us was celebrating a birthday and made that special. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

The best resort ever

Nov 30th, 2020

I have been to several hotel/resorts. The Hyatt was the top among all. I have never felt so comfortable and relaxed. They were very accommodating during the pandemic and made sure we felt that we would not miss a thing under the circumstances. Simone P. The wedding planner made our stay unforgettable. Our rooms were immaculate and smelled great thru the whole week visit. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Awesome People, Awesome Vibe, Awesome Food

Nov 30th, 2020

The experience was absolutely fantastic! Every person that I had contact with elaborated poise and great hospitality! The food was jamazing!! Honorable mentions to: Jason at the Front Desk, Tena-Shae from the Buffet, Pethrina from the Fuzion, Desmond and Erik! Thank you 🙏🏽 TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 2

worst experience

Nov 28th, 2020

Check-in was horrible. The food was okay not as good as the review i read before booking. The room decor is outdated. I had issues and a IT guy Shane on the badge was suppose to help me, that guy made me felt harass and uncomfortable. the company needs to get rid of him for the sake of other guest. be careful who you ask for assistance. also customer service was poor at the restaurants. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

The perfect Covid getaway

Nov 25th, 2020

I had heard the good review but was very impressed with not only the amazing customer service (hard to find in Jamaica) but the strict Covid guideline which all staff members followed and enforced all while still making our group feel relaxed and on vacation pre covid TRIPADVISOR.COM USER 

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