Iberostar Costa Dorada

Carretera Luperon km 2.5 Marapica, Costa Dorada | Puerto Plata 57000  [SEE MAP]Puerto Plata  [SEE ADDRESS]

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at the Iberostar Costa Dorada

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Guest Reviews

TripAdvisor Traveler Rating 5

The best holiday ever

Jul 19th, 2019

I have been to this hotel several times is amazing. From the food, pool, and the beach are incredible. Plus, all the games through the day and activities by the animation team were super fun and entertaining. We may friends like wifi Maria’s from the animation team who may our stay even more beautiful and fun than ever before. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 2

Outdated, Needs Work

Jul 13th, 2019

If you want to come to a resort where the locals come to party, a dirty pool, and poor air conditioning, this is your place. We were here with a group and were less than impressed. Air Conditioning does not work well and rooms only have one outlet to charge your devices. Food was decent but gets very crowded, so get there early. The courtyard looks cool at night. I would not consider bringing my kids here. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Time of my life

Jul 11th, 2019

Honestly, It was kind of scary to go through with my reservation with everything being said on the news. Upon check in we were greeted by everyone, chartered to our room and asked about everything that we heard on the news. The staff understood, and then went to explain that we will be ok and nothing of what we heard is true. My friends came later on in the day - we stood for 6 nights. I can honestly say the staff there is amazing. Never, during our trip did we encounter someone who was rude. They have so many places for everyone to hang out at. Nothing was ever too crowded. The food there was ok for an All Inclusive Resort. We went to the pool every single day, they had activities for the guest to participate in. Really nice to watch. They have the cutest Disco - stars on the ceiling and great choice of music. I will go again and again! Thank you to everyone who works there!!! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Amazing resort with amazing staff!

Jul 11th, 2019

We visited Iberostar Costa Dorada, for 8 days. We are a large group as we have 5 kids and the star prestige concierge worked diligently to get us rooms together. There are 2 levels, the regular visit or in “star prestige” which is a level up, to give you access to private beach area with cabanas, 2 private bars, and concierge service. My experience with this service was great! Elizabeth is very happy elpful in helping with any request from dinner reservations, to booking spa treatments. Yokaira was my personal concierge, she was simply amazing. Every day checking in to say hi, is there anything we need, greeting all the family by name when she sees us in passing, it really made us feel welcomed and at home. The food is good, the buffet (like most all inclusive resorts) gets a bit repetitious but it’s a decent selection. Sarita was one of the servers in the main buffet restaurant, his warm smile greeted our family every morning for breakfast, and (as I mentioned, were a large group with 9) as he saw us coming in he would arrange a table setting by putting smaller ones together to accommodate our family. The a La carte restaurants are fairly decent. The Mexican has a good menu selection, good service and friendly staff. The Teppanyaki, food if good quality, takes a little long to get your meal started. The hostess staff is not the most polite, we were late by a few mins and the host was incredibly rude to my children and I, our table was reserved and we could see the empty table, but he insisted they would “run out of food” for the next seating if he served us late. Not sure if that was a language barrier or just plain ignorant. He wasn’t sympathetic that we have 5 kids and after spending the day at the beach And pool in the hot sun getting everyone ready and downstairs for 6:30 is not always the easiest task. He did not offer any type or solution or later seating, just closed the large wood sliding door, so we couldn’t see inside. I went over to the star prestige concierge and Elizabeth immediately got me another “later” reservation for another day. Rooms are clean, and everything was in working order. No pests or bugs. Housekeeping staff is friendly and helpful. Overall we had a great trip. A great place for families, lots of entertainment in the evenings, shows wine tasting (with Henry, very kind and knowledgeable) bands in the court yard, there is lots to do!!. Not a huge resort so not overly crowded at the pool or beach. If you’re looking for a party type environment, (foam parties etc) this is not the place, if you’re looking for a nice relaxing vacation I would recommend it. I’m sure we will be back again! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

July visit

Jul 11th, 2019

My trip with family was a good one. Hotel is dated but clean. Food was very good at the evening restaurants and buffets offered plenty of options to find something to eat. The snorkeling trip was a highlight and David(Black Shark) and Chico we great guides and an huge asset. They were far above on their customer service. Most of service staff was good also. Problems I experienced was the swim up bar on the weekend with locals(all very nice, but bartenders spent most of their time talking to them and not serving others non-Spanish speaking guests. The only other issue was front desk staff did not have money to make change and frankly did not care about my multiple requests. I like to tip workers when the service is good. Plenty to do throughout the day if you wanted to join in... TRIPADVISOR.COM USER 

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