Iberostar Tucan All inclusive

Avda. Xaman-Ha, Lote Hotelero No 2 | Playa del Carmen, QROO 77710  [SEE MAP]Playa del Carmen, QROO  [SEE ADDRESS]

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Guest Reviews

Tripadvisor Traveler Rating 5

Unplanned paradise!!

Oct 28th, 2020

We started our vacation at Iberostar Selection and the very next day we were evacuated to another resort due to Hurricane Delta. After spending a night in a convention center, we were then taken to this resort. I was told that they weren’t even due to officially reopen until the following day. But they pulled everything together and opened their doors to us. After the stress of the hurricane we were ready to party, the bar was open, there was music and we had a blast! We were actually supposed to leave the next morning but our flight was cancelled......and I’m sooo happy it was!! When we told the front desk and asked about a room for a couple nights, they took a while to let us know if there were rooms available. I was getting worried we wouldn’t get one until I talked to a wonderful woman named Male. Within 5 minutes she made sure that we were able to stay for two more nights. Male, if you see this review, I hope that the next time I’m there I can give you a giant hug!!! This resort was amazing! There were monkeys and flamingos right outside my balcony! The shows were awesome! And the beach was just perfect! We will definitely be back to this resort to enjoy for longer than two days!!! TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 1

This Hotel is Not Open

Oct 20th, 2020

I stayed five nights at Iberostar Quetzal. I actually booked my reservation at Iberostar Tucan via the Iberostar website. When I arrived, I was surprised to find I was staying at the Iberostar Quetzal. I had purposely booked the Tucan because it had better reviews, and I paid a higher price to do so. My conformation even says the Tucan. The Quetzal room was a big disappointment. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Awesome Trip!

Oct 17th, 2020

We had a great week here! The entertainment team was amazing! The bars and food were great. The team here took great care of us. We really enjoyed Alex and Aldo. The beach was incredible with clear blue water! TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5


Aug 12th, 2020

This is a great property. We were there last summer. It is a great place to stay! Awesome for adult and kids as well. Food fantastic! Rooms kept very clean! Great entertainiment. We would go back for sure! TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

I love this Resort

Apr 13th, 2020

Everyone should go visit this resort its the best resort and the company is amazing. The reson why i recomend this resort it has everything that kids want to do. Kids can hangout with other kids and create a memoroies and parents to relax and go to the spa. The families can enjoy a stress free day from the kids and enjoy dinner and lunch even breakfest asa family and also thee shows is amazing TRIPADVISOR.COM USER 

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