Ibis Bay Beach Resort

3101 N. Roosevelt Blvd | Key West, FL 33040-4118  [SEE MAP]Key West, FL  [SEE ADDRESS]
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Guest Reviews

Tripadvisor Traveler Rating 1

dont do it, the pics are decieving.

Oct 24th, 2020

it was horrible, we had to buy candles the smell was of mold and dirty feet. no window to get air flow, smell was coming from a/c. our door we had to lift up to close, the bathroom was super small the shower was a around 32" X 32" the sink and toilet was for a child, the stone crad wasnt worth the money. i liked the small beach and dock setting but this experiance was horrible. also the small ants were in all of our things, TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Such an original hotel

Aug 8th, 2020

Omg the retro theme, the “life is short bus,” the drinks and the hammocks. This place is so adorable! I love it. Definitely will be coming back in the future. They even have shark feedings which was so much fun for the kids. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 3

Easy fix Items

Jun 28th, 2020

Door lock is just a key, Cannot be unlocked and hard to use. We had a baby crab in our room about 1 inch wide, Unsure how it got in. I was fun but made us wonder what else was in the room. No closet and very small bathroom. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 1

Moldy Birthday

Jun 20th, 2020

When you can't breathe because the mold is so bad... but they tell you everything is moldy so you might as well stay in the same room. Filthy shower No water pressure Filthy pool with an old guy in underwear in a "worked up state" 2nd day home, still have a mold headache. Doctor appointment Monday to see if there will be residual health issues. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 1

HORRIBLE UNETHICAL SERVICE!! BEWARE they will rip you off

May 29th, 2020

RUDE, UNETHICAL and DIRTY RESORT. We had to leave Florida a day early due to the Global Covid-19 pandemic as the state was literally shutting down-beaches, restaurants were closing. My husband had to get back for his job that was essential. We asked the resort for a one night credit for the two rooms we had booked , but they were unwilling. I called Expedia to get my money back but the resort lied to them and told them we never left early even though we had our flight itinerary proving we flew home a day early. The Owner won't even call me back. I was willing to forget about the dirty room conditions and the HUGE brown/red stain on my daughter's bed sheets (I had called 2 days asking for new sheets and they ignored it). During a crisis where health and safety are concerns this resort was very rude. WILL NEVER GO BACK. T Peterson TRIPADVISOR.COM USER 

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