Imperial Hotel

1-1-1 Uchisaiwaicho Chiyoda-ku | Tokyo, Tokyo Prefecture 100-8558  [SEE MAP]Tokyo, Tokyo Prefecture  [SEE ADDRESS]
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Courtesy of Imperial Hotel

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Guest Reviews

TripAdvisor Traveler Rating 4

A vintage Rolls Royce of a hotel

Oct 21st, 2019

Think 80s, think plush carpets, think excess space, think old school. It may sound like i don;t like this hotel. I actually do. In a time when they squeeze you into small rooms and focus on the gizmos and gadgets this place is nice release from having not to expect a usb connection to your TV. The room is nice - nothing special. The corridors are long and maze like. To get to the lobby too me over 10 minutes. There are spaces that are quite vast and i didn't really know what they are being used for. The clientele are of a certain age (and maybe a bit older). This grand hotel clearly has had its heyday but I think there is still something special about it. Its lost in a time where people are respectful and things are done in a particular way. The large lobby restaurant is where business deals are done, people meet up with old friends and catch up. While other hotels are sprinting to modernism, this place like to gently embrace its past. All front line staff on the check in desks/concierge etc have to bow before they enter the work place through a door in reception (AND also when they leave!!). Shows a sense of respect in the place - which I liked and it very interesting to see how EVERYONE did it (even if no one was looking)......this gives me a sense of integrity. Not good if you're younger and want to stay in a place near the action and want to live it up in Tokyo. Good for business people i guess. OK for families. Not too sure how kiddy friendly it is and if there is kids club etc. Proximity to Ginza is great. Nice restaurants though. Had to pay to use the very average gym - not cool. Do stay if you don't need the gadgets and gizmos, don't if you do. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

This was our best hotel experience -ever!

Oct 20th, 2019

We stayed as a family (2 adults, 2 teenagers) at the Imperial hotel for 2 nights. We had been traveling around the Tokyo area for about a week and we had been unhappy with our previous accommodations, so we decided to splurge and enjoy our last few days in luxury. It was well worth it! Everything about this hotel was luxurious and the service was amazing! The pride that the staff in all areas took in their work was simply remarkable. However, what we always remember is the amazing porter team. From the moment we entered the door, they were there to support us. Not only did they help us with our luggage, but our porter on arrival, Nakamura, was like our personal tour guide. He pointed out sights we could see from the hotel, spoke of its history, and even helped us to sort out my booking error (as other reviewers have noted, the English website is a little confusing). Again, his pride in working for the Imperial Hotel was truly impressive. After so much travel and many long days, it was heavenly to relax in this lovely hotel and it will be a memory that we will all treasure. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

A bit dated but excellent service and great location

Oct 20th, 2019

The Imperial is a very fine hotel with all that you would expect from a 5 star institution. In particular the service is fantastic and you will never have a bad stay here. That said the building and rooms are quite dated and if you are younger and looking to experience a more modern style of hotel you may want to look elsewhere. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Great hotel and location if you can afford it

Oct 19th, 2019

The imperial hotel is in great location right in the center of Tokyo with easy access to explore the city if you don’t need to work. Rooms are big and comfortable however little outdated to my taste. I didn’t take breakfast but lots of much cheaper options nearby. All in all, recommended. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Classic 5-star Hotel with Japanese Hospitality

Oct 16th, 2019

I stayed 2 nights on a business trip. This is a huge hotel with two seperate buildings but link with a long mezzanine corridor. The hotel is 49-year old, 700+ rooms but it is very well maintained. Due to it's size, the hotel offered 4 different breakfast restaurants plus in-room breakfast for the guests, this was my first hotel experience with so many breakfast venue choices. The location of the hotel is superb, walking distance to the Imperial Palace, Yurakucho/Ginza in 10 minutes, and also the Marunochi and Tokyo Station area within 15 minutes. I booked a single occupancy room but the room was stocked with 2 sets of toiletries and sandals, and it was refilled the second day as well. The room size is big considering Japanese standard. It is a good choice if you don't mind that the hotel is closed to 50 years. TRIPADVISOR.COM USER 

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