In Fashion Hotel Boutique - All Adult

Calle 12 Norte S/N | Maya Riviera & The Yucatan 77710  [SEE MAP]Maya Riviera & The Yucatan  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 1

Definitely not what it seemed

Apr 4th, 2020

We arrived 3/27/2020 only to find that this building was not habitual in any fashion. There was a smell of mold mildew in the lobby and more pronounced when we got closer to the room. The bathroom was a hard no for me as you could see mold, shower head looked like it was falling from the ceiling. Additionally the outdoor furniture also had mold , ripped overall in disrepair. We were completely grossed out and immediately went back to the front desk. We advised them that based on the aforementioned would like to be refunded for the hotel as we now had to make new accommodations in a foreign country. They informed us that they are in the process of closing and they will not issue the refund. At the moment I have placed various claims and disputing charges for this. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

Not a 4 star hotel.

Apr 4th, 2020

The hotel accommodations were unacceptable. The spa was shutdown (we were told since last month), bathroom faucets were corroded, shower head hanging, poolside furniture was horrible (torn, stained & cigarette burns). This hotel is obviously not being maintained. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Nice

Feb 17th, 2020

I've been thinking about this review for a couple of weeks, I ' ve been following this hotel for a couple of months and was very excited to visit this place. We also have friends who have stayed here and they too for couple of day, and we just love it, great location and very good spa. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Needs some care

Jan 27th, 2020

This was obviously a very nice hotel when first set up but it now feels a bit uncared for and grubby, from the lift (mucky carpet and glass sides filthy) to the poolside beds which are old and sport cigarette burns. In the room (we were right at the front of the hotel) the decor is nice but again a bit tired looking, grubby grout in the shower, floor a bit greasy feeling and the room very sparse. There was a tray of teabags etc but no mugs and no kettle. You could heat water out by the pool, bizarrely with a coffee percolator (no coffee in it, it's for use as a kettle) but there are no mugs anywhere. We asked at reception for mugs and were offered plastic glasses instead. It seems a bit odd to provide teabags but no means of using them! The hotel is right opposite two very noisy clubs and you definitely need earplugs as there is no sound proofing at all, with music pumping out all night until 4.30am. Location wise it is great, you really are in the middle of everything and only Gap or so from 5th Avenue. Cleaning staff all very friendly but receptionist just seemed like they couldn't be bothered, leaving us standing there like a pair of lemons whilst he carried on working on the computer. Overall, it feels like a budget hotel rather than 4 star. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Nice spot

Dec 11th, 2019

It’s a nice hotel in a very nice spot,not the best maintenance though!the water in the shower had a Funny taste but that’s the only problem that I had. Daily cleaning the room,cozy bed,friendly staff! TRIPADVISOR.COM USER 

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