Inland Suites Elvis

1218 Winchester Rd | Memphis, TN 38116-4343  [SEE MAP]Memphis, TN  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 1

Terrible

Jun 15th, 2018

Where to start? The room was a good size, but the bed was dreadful. Everything was pretty run down. No housekeeping, so no cleaning and no towels, had to go get them ourselves. It's pretty obvious they are not used to tourists (or guests for a few days). It looks like the people live there permanently. They all have their doors open and are shouting to each other from one room to the other. This does not qualify as a hotel. It might be close to Graceland (within walking distance), but we will definitely not be staying there again. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

Contact High

Mar 26th, 2017

I strongly do not recommend this place. it smelt like a big BONG!!! We planned on staying 4 nights and since the room had a cook top and microwave we packed food to cook but there were no pots,pans or utensils. Also we were woken up several times through the night by the extended stay kids or adults running up and down the halls and also loud car stereos.Not once did we get a turn down service of the room.We should have known better when we noticed there was no attendant and the security gate around the place. We even left a day early!!! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

This is a good place to get MURDERED!

Oct 9th, 2016

Seriously, don't let the posted photos fool you. This is penal institution, complete with bullet proof glass and a perimeter fence with guard gate. It is in a bad area and you definitely don't want to stay here if you value your life or belongings. You've been warned. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

Staff is horrible including assistant manager karesha

Sep 8th, 2016

Today is sep 8 2016 my family stayed here for a week married with 3 toddlers they dont give you fresh sheets you have to exchange to get fresh towels check in was swift but when we checked out we had to pay 45 for failure to notice when leaving ( by us paying for a week. Check in was on the second check out was the 8th why should i give notice when they already know when we suppose to check out)and thats when it GOT REAL we never was informed about the notice till the last minute. The homosexual man at the elvis location (you will know him when you see him) was plain ol rude and had a attitude problem)when we where being very respectful towards him he had a attitude and was not afraid to let us know it . we ended up paying the 45. After leaving we called back to ask him what was his managers number the first time he said he didnt know when she would be in and refused to give us her name and hung up in my face we called back saying we lost our connection and asked for the name again he said she wil be here tomorrow ( oh so now you know when she will be in) said her name and then uuugghhh and hung up once again (we were very polite and calm the whole time)..we ended up calling the lamar location and BAM the manager answer well assistant property manager i explained to her the situation and she reveals to me that the homosexual man already called her to cover himself by him getting to her first she automatically went with what he said and failed to listen or understand my end of the story so i asked her what was the general managers name she informs me she has been listening in on the call the entire time (i guess they was waiting by the phone for me to call right) i asked will there be an investigation on what happened she said yes and she will be at the elvis location tomorrow so i will be calling to see how that gets settled..you can tell by all that has happened so far they are not about satisfying or caring about customers..and theybrealy need to do something about the man who is working in a customer service job cant give good service which is bad for the business #very unsatisfied TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

Nightmare!!!!

Aug 22nd, 2016

The room was filthy, No lamps,No Hairdryer, Had a kitchen but no utensils/pots and pans to cook with WAS unsafe! No security on Saturday night. Dimly lit at night. desk clerk was not there when I checked out early, And refused to give me refund for a night that i didn't stay. TRIPADVISOR.COM USER 

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