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at the Inn and Suites at Riverwalk
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Covid non-compliance, Noisy and overrated with small rooms
Oct 8th, 2020
This hotel is in a really nice location. But that is all it has going for it. The beds are ok, but the pillows are quite thin once you put your head on them. The rooms are clean enough in a non-Covid world. But in today’s standards finding hairs in a tub or on the toilet means they just didn’t do their job. My takeout boxes still sat on top of the laundry room trash can (one gallon size waste basket like you would use in you bathroom) 2 days later. Smears of some type of fluids on door switches and elevator buttons. That hotel is situated close to I 70. The rooms are not very well insulated, so you can hear road traffic most of the day and night. Also there is construction on the road near the hotel. You can hear loud booms and the trucks coming and going from the construction area at all hours. Quite noisy, with very little insulation. Hotel hallways have a weird smell, and carpets are quite dirty. Also the Covid mandate requiring a face mask is ignored by more than half the patrons that I noticed while I was there. It is simply not enforced by the staff. The rooms are not luxurious at all. They are very basic, with very little storage. 2 towels per room, and no daily cleaning right now. The bathroom counter is barely big enough for your toothbrush and toothpaste. A tiny chair and ottoman is squeezed into one corner of the room but you really can’t get to it because the bed is right next to it. Also many of the cable channels are unavailable. You try and watch something on TV and all it says is this channel is unavailable. There are much better hotels for similar prices in the area. Hard to believe they charge so much for this hotel. TRIPADVISOR.COM USER
Loved this hotel
Sep 9th, 2020
Beautiful dog friendly hotel in a great area. Loved how close you are to Vail without being in the busyness there. Lots of great restaurants within walking distance and the river walk behind the hotel was a great spot to walk my puppers. Pool and hot tub were a real treat during the snow storm I experienced there. Hotel was so clean. Fantastic beds. Awesome coffee bar. They have done a great job with signage and information about Covid. Staff was kind and patient. I witnessed a very rude guest accosting one of the front desk agents and she handled the situation beautifully. TRIPADVISOR.COM USER
Great place for a good price
Sep 1st, 2020
A little hard to find with lots of traffic and traffic circles!!! In a building with lots of stores. Really nice hotel. Lobby was very inviting with lots of varieties of coffee/tea to enjoy after a long trip. The room was wonderful. The beds were big, fluffy and smelled clean and crisp. And the pillows were killer!! Bathroom was big and clean. Really nice shampoo and bath gel available. Microwave and fridge (that wasn't very cold). Airconditioning wasn't very cold (it was a warm afternoon) and we couldn't get it to turn down. I would definitely stay here again as it was a good deal! PS: very nice walking trail along a pretty river right behind the hotel TRIPADVISOR.COM USER
First night in Colorado
Aug 24th, 2020
We stayed for just 1 night. Check in was easy. The staff we encountered were nice and helpful. A lot of amenities. We didn’t get a chance to use all of them. The pool and hot tub were what we needed after traveling all day. The coffee was great in the morning after our walk down the river on the path behind the hotel. TRIPADVISOR.COM USER
Great place to stop and stay
Aug 18th, 2020
We left Moab early to head to RMNP. A fire diverted us off of I70 and when we got back to 70 it was getting late so we booked this last minute. What a pleasant surprise! The place was clean and lots to walk to within immediate area. The place is very convenient and clean. TRIPADVISOR.COM USER
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